Relevance Of Information And Communication Technologies To Public Engagement For Sustainable Water Resources In The Lake Victoria Basin

ABSTRACT

This study explored the nexus of Information Communication Technology (ICT) tools, public engagement and sustainable water resources in the Lake Victoria Basin (LVB) as determinants of relevance. Two socio-technical theories, Technological Acceptance Model (TAM) and Relevance Theory (RT) were used in an encapsulation fashion. This approach is proposed to guide mixed methods research at the base of pyramid of a developing country. The study locations were Ilemela, Nyamagana and Kwimba districts of Mwanza region in the LVB. Data were collected using mixed methods including systematic literature review, survey, focus group discussions, key informant discussions and observations. Data were analysed using meta-analysis, descriptive analysis, correlation analysis as well as content analysis. Results from systematic literature review and meta-analysis validated the local criteria for ICT tools through comparison with those in use in the Southern Africa’s water bodies while also contributing to the multi-criteria measurement of relevance. Associations between ICT tools and public engagement as well as with sustainability indicators revealed some missing links. Results showed that where the mobile phone dominated other ICT tools, relevance was perceived high across activities. However, where there were other ICT tools which were dominant; relevance was perceived as medium to low. Despite better perceived link and therefore higher relevance between ICT tools and public engagement activities, bad was perceived between the latter and sustainability indicators. Barriers to such lower relevance in the whole continuum were attributed to low levels of infrastructural investment, low motivation, inadequate capacity of respondents, and some legal and regulatory issues pertaining to online engagement.