STAFF TRAINING AND DEVELOPMENT AS A TOOL FOR EMPLOYEE PERFORMANCE IN AN ORGANIZATION

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INTRODUCTION

Training refers to the teaching or learning activity carried on for the primary purpose of helping members of an organization acquired and apply the knowledge, ability, skill and attitude needed by the organization.

Training and Development of an employee cannot be overlooked especially in the bank sector as it forms the umbilical cord of proficiency and greater efficiency which remain the trademark of any organization. Broadly speaking, training is the act of increasing knowledge and skill of an employee in doing a particular job.

According to M.C. Far Land (2006) training is the term used to describe the process through which organization build the skill and abilities of non-managerial employee. Development on the other hand includes the process by which manager and executives acquire not only the skill but competence in their present job but also capacity for future managerial task increasing scope.

TABLE OF CONTENTS

Title page-i

Declarationii

Approval pageiii

Table of Contents---iv

CHAPTER ONE:

INTRODUCTION

1.1Background of the Study-1

1.2Statement of the Problem-2

1.3Objective of the Study--3

1.4Statement of Hypothesis-3

1.5Significance of the Study-3

1.6Scope of the Study--4

1.7Limitation of the Study-4

1.8Historical Background of Union Bank of Nigeria Plc4

1.9Definition of Terms--8

CHAPTER TWO:

LITERATURE REVIEW

2.1Concept of Training--9

2.2Development---11

2.3Need for Training and Development of Staff--12

2.4Types of Training--13

2.5Purpose of Training and Development--15

2.6Training Process--16

2.7Training Methods and Techniques---18

2.8Development Process--20

2.9Development Techniques-22

2.9.1Problems of Staff Training and Development of Union Bank Plc23

2.9.2Need for Evaluation of Training and Development Programmes 24

2.9.3Stages of Evaluating Training and Development-26

CHAPTER THREE: RESEARCH METHODOLOGY

3.1Research Design--27

3.2Research Population--27

3.3Sample Size and Sampling Technique---28

3.5Justification of Method Used29

3.6Method of Data---30

3.7Justification of Instrument-31

References32

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STAFF TRAINING AND DEVELOPMENT AS A TOOL FOR EMPLOYEE PERFORMANCE IN AN ORGANIZATION

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