THE EFFECTS OF HUMAN RELATIONS POLICIES ON THE PERFORMANCE OF SECRETARIES IN EMENITE PLC AND AMAH BREWERIES NGWO

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ABSTRACT

The study investigated human relations functions available in EMENITE Plc. and AMAH BREWERIES NGWO. Questionnaire structured in two phases were used as instrument. The population consisted the management and the employees of both companies for this research and a sample of 150 was used out of the total population of 300.

From the analyses of the data: it was discovered that EMENITE and AMAH BREWERIES have beautiful human relations policies that have motivated their staff towards greater work output. However, some recommendations were made to take care of the problems of human relations policies identified in the study.

TABLE OF CONTENT

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of contents

List of tables

CHAPTER ONE

Introduction

1.1 Background of the study

1.2 Statement of the problem

1.3 Purpose of the study

1.4 Significance of the study

1.5 Delimitation of the study

1.6 Assumption of the study

1.7 Research questions

1.8 Definition of terms

1.9 Implication of the study

CHAPTER TWO

Review of Related Literature

2.1 Historical background of human relation

2.2 The concept of human relations

2.3 Human relations policy as a factor to industrial harmony

2.4 The impact of human relations policies

CHAPTER THREE

Research methodology

3.1 Research design

3.2 Population of the study

3.3 Sample and sampling technique

3.4 Instrument for data collection

3.5 Validation for the research instrument

3.6 Reliability of the instrument

3.7 Method of administering research instrument

3.8 Method of data analysis

CHAPTER FOUR

4.0 Data Presentation And Analysis

CHAPTER FIVE

Discussion of findings, summary, conclusion and

recommendations

5.1 Discussion of findings

5.2 Conclusion

5.3 Recommendation

5.4 Limitations of the study

5.5 Area for further research

Reference

APPENDIX

Questionnaire

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THE EFFECTS OF HUMAN RELATIONS POLICIES ON THE PERFORMANCE OF SECRETARIES IN EMENITE PLC AND AMAH BREWERIES NGWO

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