The Impact Of E-procurement On International Firms Performance: Case Study Of Uchumi Super Market Limited In Kabalagala Branch Kampala District In Uganda.

TABLE OF CONTENTS 

DECLARATION .............................................................................................................................. i 

APPROVAL ................................................................................................................................... ii 

DEDICATION ....... ........................................................................................................................ iii 

ACKNOWLEGEMENT ................................................................................................................ .iv 

CHAPTER ONE .............................................................................................................................. 1 

1.0 INTRODUCTION ..................................................................................................................... ! 

1.1 Background of the study ............................................................................................................ 1 

1.2 Statement of the problem ........................................................................................................... 3 

1.3 Purpose of ti~e study .................................................................................................................. 3 

1.4 Objectives ofthc study .............................................................................................................. 4 

1.5 Research questions .................................................................................................................... 4 

CH.1PTER TWO ............................................................................................................................. 6 

LITERATURE REVIEW ................................................................................................................ 6 

2.0 Introduction; .............................................................................................................................. 6 

2.1 The evolution of e-procurement; ............................................................................................... 6 

2.2 Concepts of e-procurement; ....................................................................................................... 7 

2.3 £-procurement applications; ...................................................................................................... 7 

2.3.1 E-sourcing; ....... ....................................................................................................................... 7 

2.3.2 E- infonning; .......................................................................................................................... 8 

2.3 .3 E-reverse auction; ................................................................................................................... 8 

2.3.4 E-tendering; ............................................................................................................................ 8 

2.3.5 E-MR.O and web based ERP (Enterprise resource planning); ................................................ 9 

2.3.6 £-collaboration; ....................................................................................................... ............... 9 

2.3.7 Classification of e-procurement application ......................................................................... 10 

2.4 Potential drivers of difference in adoption of e-procurement; ...........................................1 0 

2.401 Organizational factors; .....................................................................................................11 

20402 Strategic factors; .....................................................................................................11 

20403 Supply factor; .....................................................................................................11 

205 Benefits offered by e-procurement; .....................................................................................................11 

207 Factors indicating why most procurement firms are not embracing e-procurement; ...............................13 

208 Performance;...................................................................................................... 14 

20801 Improved customer service;..................................................................................................... 14 

20802 Widened sales area; .....................................................................................................15 

20803 Reducing transaction costs; .....................................................................................................15 

209 Relationship between e-procurement and performance of international firms ...............................15 

CHAPTER THREE 

METHODOLOGY .............................................................................................................17 

300 Introduction •.....................................................................................................17 

3 01 Research design ..................................................................................................... 17 

3 02 Data collection Method..................................................................................................... 17 

303 Data presentation, processing and Analysis .....................................................................................................17 

304 Limitations of the study .....................................................................................................18 

CHAPTER FOUR .....................................................................................................19 

PRESENTATION, INTERPRETATION AND ANALYSING FINDINGS.................................................19 

400 Introduction.....................................................................................................19 

401 Benefits of e-procurement in Uchumi Supermarket.................................................................19 

4.2 How international firms are performing with help of e-procurement. ..................................................20 

CHAPTER FIVE ........................................................................................................................... 23 

DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS .............................................. 23 

5.0 Introduction ............................................................................................................................. 23 

5.1 Findings ................................................................................................................................... 23 

5.1.1 The findings on the benefit of e-procurement ...................................................................... 23 

5.1.2 Findings on how Uchwni Super Market is performing with the help of e-procurement ..... 24 

5.1.3 Findings on the relationship between e-procurement and performance ofUchumi Super 

Market ............................................................................................................................................ 24 

5.2 Conclusions from the above discussion ................................................................................... 24 

5.3 Recommendations ................................................................................................................... 25 

REFERENCES .............................................................................................................................. 27