THE ROLE OF PURCHASING IN QUALITY DETERMINATION (PQD) IN THE MANUFACTURING INDUSTRIES IN OWERRI A CASE STUDY OF MICHELIN NIGERIA LIMITED)

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ABSTRACT

This study in an investigation on the role of purchasing in quality determination (PQD ) in a manufacturing industries. A total number of two hundred questionnaires were administrered, while four hypothesis were formulated and tested.

Finding shows that there is a significant relationship between the level of awareness of PQD and the level of acceptance of PQD .

Findings also confirms that it is not only organizations with existing managerial or operational difficulties that need PQD . Every purchasing organization still has room for improvement, and every purchasing organization can make use of PQD .

TABLE OF CONTENTS

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content

List of tables

List of Figures

CHAPTER ONE

1.0 Introduction

1.1 Background of the study

1.2 Statement of the problem

1.3 Purpose of the study

1.4 Research question

1.5 Statement of Hypothesis

1.6 Significance of the study

1.7 Limitation of the study

1.8 Definition of terms and variables

CHAPTER TWO

2.0 Literature review

2.1 Origin and development of PQD

2.2 Philosophy and goals of PQD

2.3 Defining quality and QTM

2.4 Demings fourteen point principles

2.5 PQD leadning and the purchasing organization

2.6 PQD and firm performance

2.7 References

CHAPTER THREE

3.0 Introduction

3.1 The research design

3.2 Source of data

3.3 Method of data collection

3.4 Population of study and sample size determination

3.5 Sample techniques

3.6 Operational measures of variables

3.7 Method of data/statistical analysis

CHAPTER FOUR

4.0 Data presentation, analysis and interpretation

4.1 Introduction

4.2 Presentation of data

4.1.1 Evaluation of the level of awareness of PQD

4.1.2 Evaluation of the level of awareness/acceptance of PQD

4.1.3 Evaluation of the extent of practice

4.1.4 Evaluation of the extent of achievement of organizational objectives

4.3Analysis of data

4.2.1 Testing of hypothesis one

4.2.2 Testing of hypothesis two

4.2.3 Testing of hypothesis three

4.2.4 Testing of hypothesis four

4.4 Summary of findings

CHAPTER FIVE

5.0 Summary of finding, Conclusion and Recommendation

5.1 Summary of finding/ Discussion of finding

5.2 Conclusion

5.3 Recommendation

5.4 Suggestion for further studies

References

Appendix

List of table

Table1: Shows distribution and retrieval of questionnaires

Table 11: Shows level of awareness of PQD

Table 111: Shows level of acceptance of PQD

Table 1v: Shows level of acceptance of PQD by other firm and individual

Table v: objectives of organizational objectives

Table vi: Shows testing of different product quality means before and after PQD .

Table vii: Shows testing of different output level before and after PQD .

Table viii: Shows testing of different in waste level means before and after PQD .

Table ix: Shows testing of different means level of efficiency before and after PQD .

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THE ROLE OF PURCHASING IN QUALITY DETERMINATION (PQD) IN THE MANUFACTURING INDUSTRIES IN OWERRI A CASE STUDY OF MICHELIN NIGERIA LIMITED)

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