The Role of Uganda Red Cross Society in Social Service Delivery in Kampala City-Uganda

TABLE OF CONTENTS

Declaration .................................................................................................. .i

Approval ..................................................................................................... .ii

Dedication ................................................................................................. .iii

Acknowledgement ....................................................................................... .iv

Table of contents .......................................................................................... v

Lit of abbreviations .................................................................................... viii

List of tables ............................................................................................. x

List of figures ............................................................................................ xi

Abstract ................................................................................................. xii

CHAPTER ONE ............................................................................................ 1

Problem and its scope .................................................................................. 1

1.1 Background of the study ......................................................................... 1

1.2 Statement of the problem ........................................................................ 2

1.3 Pt.:irpcre of the study ..................................................................................................... 3

1.4O1::!jed:i= of the study ................................................................................... 3

1.5 Research questions ................................................................................. 3

1.6 Scope of the study .................................................................................. 3

1.6.1 Geographical scope .............................................................................. 3

1.6.2 Content scope .................................................................................... .4

1.6.3 Time scope ......................................................................................... .4

1. 7 Significance of the study ......................................................................... 4

CHAPTER TWO ............................................................................................ 6

LITERATURE REVIEW .................................................................................. 6

2.0 Introduction ........................................................................................... 6

2.1 Understanding of NGOs .......................................................................... 6

2.2 Emergency of NGOs ................................................................................ 7

2.3 The role of the Red Cross in social service delivery ................................... 8

VI

ABSTRACT The research on the role of Uganda Red Cross society in social service delivery was carried out in Kampala city-Uganda. The study was guided by objectives of study like; finding out the role of Uganda Red Cross Society in social service delivery in Kampala city; finding out the changes faced by Uganda Red Cross Society in social service delivery and establishing ways of improving the performance of Uganda Red Cross Society in social service delivery. On the role of Uganda Red Cross Society in social service delivery in Kampala city, the research revealed that; infrastructure development, infrastructure development, relief aid in emergencies, and provision of education were the answers given by the respondents. On the changes faced by Uganda Red Cross Society in social service delivery, the findings revealed that; inadequate funding, corruption, political instability, and government regulations were the answers given by the respondents in this research question. On establishing ways of improving the performance of Uganda Red Cross Society in social service delivery, the research findings revealed that; increased funding, improvement of government-NGO relation, promotion of political stability, fighting corruption, and registration of more NGOs were the answers given by the respondents. The researcher concluded that the NGOs play an important role in social service delivery in Kampala city although they encounter many operational hiccups. Recommendations later made along side conclusions.