Use of Online Public Access Catalogue (OPAC) in Selected University Libraries in South- South Nigeria

This paper examines the use of OPAC in selected university libraries in south- south
Nigeria. In actualizing this, four (4) research questions were formulated which are: How
frequently do the users in university libraries in South-South Nigeria use OPAC? What
are the purposes of use of OPAC? How frequently do the patrons search for various
information resources through the OPAC? What are the challenges faced by library users
with the use of OPAC? The study adopted the descriptive survey design. The population
of the study is made up of 18,332 registered under -graduate library users and the
sampling size of 920, which led to the distribution of 460 questionnaires to each of the
University libraries. The findings from the study are as follows: Students’ use of OPAC
in university libraries in South-South Nigeria is low, the main purpose for using OPAC
by the respondents are to locate documents, to know about a document without physically
visiting the library, to find out if a document is available in the library, as well as to
search and retrieve information. The frequency of use shows that a large chunk of the
respondents rarely and never use OPAC for searching for information resources in the
library while a few respondents sometimes use OPAC to source materials in the library.
From the findings the following challenges were identified: Poor/irregular power supply, lack of
OPAC knowledge and unfamiliarity with the OPAC system, Inadequate computer terminals,
Navigational frustrations, OPAC is not user friendly enough, Lack of assistance from library staff
and failed search or no records retrieved, Inability to use appropriate search terms,
Complicated/Confusing to me, retrieve unmanageably large number of records and search
requests/terms are too broad or too narrow. The study thus concluded by giving the following
recommendations: Efforts should be geared towards inculcating on university students the
knowledge and skills required to use OPAC, Universities should be equipped with the
enabling infrastructure such as adequate power supply, effective Internet connectivity etc.
that will encourage the use of OPAC and University libraries should formulate policies
that would encourage mandatory use of OPACs