Conflict Management And Employee Performance In Xlusive Cutting (U)Limited,Busukuma Subcounty,Wakisodistrict

TABLE Of CONTENTS ............................................................................. 1

CHAPTER ONE

1.0 Introduction ........................................................................................ 1

1.1Background of the study .................................................................... 1,2

1. 2Statement of the problem ..................................................................... 3

1.3 Purpose of the Study .................................................................... 3

1.4 Project Objectives of the study ........................................................... 3

1.5 Research questions .............................................................................. 3

1.6 Scope of the study ............................................................................... 4

1.6.1 geographical study ..................................................................... 4

1.6.2 Content Scope ........................................................................... 4

1.7Significance of the study ...................................................................... 4

CHAPTER TWO

LITERATURE REVIEW

2.0 Introduction ........................................................................................... 5

2.1Theoretical frame oork ......................................................................... 5

2.2 Conceptual framework ......................................................................... 6

2.3 Related review ...................................................................................... 7

2.3.1 causes of conflicts ........................................................ 8 ,9,10,11

2.3.2 Effects of conflk::ts on employee performance ......... 12,13, 14,15

2.3.3 Measures of conflict management ................................ 16,17,18

CHAPTER THREE

METHODOLOGY

3.0 Introduction ......................................................................................... 19

3.1 Research design........... . ................................................................... 19

3.2 Study population ................................................................................. 19

3.3 Sample size ......................................................................................... 19

3.4 Sample techniques ............................................................................ 19

3.5 Sources of data ................................................................................... 19

3.5.1 primary data ............................................................................. 19

3.5.2 Secondary data ......................................................................... 20

3.6 Data collection instrument ................................................................. 20

3.6.1 interview ................................................................................... 20

3.6.2 Questionnaire ........................................................................... 20

3.7 Data analysis and findings ................................................................... 20

3.8 Data Reliability and Validity of the Instruments ................................. 20

3.9 Research Procedure ............................................................................... 21

CHAPTER FOUR

DATA ANALYSES, PRESENTATION ,INTERPRETATION AND

DISCUSSION OF FINDINGS

4.0 Introduction ....................................................................................... 22

4.1 The causes of conflicts in organization ....................................... 22,23

4.2 Effects of conflict on employee performance in organization ...... 24,25

4.3 The measures of reducing conflicts in organization .................. 26,27