Employee Turnover and Reform in Rwanda Social Security Fund

ABSTRACT 

The purpose of the study was to establish the relationship between employee turnover and level of reform in Rwanda Social Security Fund. The specific objectives of the study were; to determine the profile of the respondents; to determine the level of employee turnover, to determine the extent of reform in Rwanda Social Security Fund and; to establish significant relationship between level of employee turnover and extent of reform in Rwanda Social Security Fund. Different theories were used and analyzed to make deeper understanding of the study variables in the literature. The study used correlation design and SLOVEN’s formula was also used to determine a sample size of 109 respondents from a population of 150 and the sampling was done by the use simple random sampling. The study used Self administered questionnaires as research instrument and validity and reliability of instrument was ensured using Content validity Index. Ethical and logistic considerations of research were ensured and both qualitative and quantitatively were used to analyze data using statistical techniques such as mean and Pearson correlation matrix and regression analysis. Findings indicated that level of employee turnover in the organization was low at an overall mean value of 2~49, extent of reform in the organization was also lowly rated at mean value of 237.Findings also indicate negative significant relationship between level of employee turnover and extent of reform at (r= J04, P< ~282) at MS level of significance The study concludes that level of employee turnover has no influence on the extent of reform. Thus the study concluded much as there is negative significance between the study variables, there is still need to retain professional and experienced employees.

TABLE OF CONTENTS

DECLARATION A

DECLARATION B

APPROVAL SHEET iv

DEDICATION v

ACKNOWLEDGEMENTS vi

ABSTRACT vii

TABLE OF CONTENTS viii

LIST OF TABLES x

LIST OF ACRONYMS AND ABBREVIATIONS xi

CHAPTER ONE 1

THE PROBLEM AND ITS SCOPE 1

Background of the Study 1

Problem Statement 3

Purpose of the Study 4

General Objective 4

Specific Objectives 4

Research QuesUons 4

Research Hypothesis 5

Research Scope 5

Significance of the Study 6

Operational Definitions of Key Terms 7

CHAPTER TWO 9

REVIEW OF RELATED LITERATURE 9

Concepts, Ideas, Opinions from Authors! Experts 9

Theoretical Perspectives 16

Related Studies 17

CHAPTER THREE 19

METHODOLOGY 19

Research Design 19

Research Population 19

Sample Size 20

Sampling Procedure 20

Research Instrument 21

Validity and Reliability of Instruments 21

Data Gathering Procedures 23

Data Analysis 24

Ethical Consideration 25

Limitations of the Study 25

CHAPTER FOUR 196

PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA 26

CHAPTER FIVE 37

FINDINGS, CONCLUSIONS, RECOMMENDATION 37

Research Findings 37

Conclusion 38

Recommendations 39

Areas for Further Research 40

REFERENCES 41

APPENDIX 1 44

TRANSMITTAL LETTER 44

APPENDIX 2 45

ATHORIZAT1ON LETTER 45

APPENDIX 3 46

RESEARCH INSTRUMENT 46

APPENDIX 4 50

PROJECT DURATION 50

APPENDIX 5 51

PROPOSED BUDGET 51

APPENDIX 6 52

RESEARCH ER’S CURRICULUM VITAE 52