Employees’ Perceptions Of Reward System And Employees’ Attitude To Work In Cape Coast Technical University

ABSTRACT

The study was conducted to assess employees’ perceptions of reward system and

employees’ attitude to work in Cape Coast Technical University (CCTU). The

quantitative approach and descriptive survey design were adopted for the study.

The study population was 400 permanent staff made up of 146 senior members,

86 senior staff and 168 junior staff. A sample size of 196 was used. Respondents

were selected through simple random sampling technique. Structured

questionnaire was the instrument used with an internal consistency of 0.887

(Cronbach’s Alpha value). AStatistical techniques such as mean, standard

deviation, percentage, frequency count, and multiple regression analysis were

used to analyse the data. The findings that emerged from the study show that

workers at CCTU were not fully aware of the components of rewards that exist in

the University. Also, the findings showed that expectations of workers regarding

reward system at CCTU have not been met by the University. Based on the

findings that emerged from the study, it was concluded that reward system of the

University is a significant positive predictor of employees’ attitude to work at the

University. It is recommended that the Personnel and Welfare Section of CCTU

must intensify the communication of reward policies regulating the exchange

relation between the University and its workforce. Finally, employee needs

analysis should be conducted to identify what reward systems motivate employees

so as to have a positive influence on the attitude of the workers at the Technical

University.

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