Factors Influencing The Motivation Of Bank Staff In The Cape Coast Metropolis

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ABSTRACT

The performance and survival of any organisation (such as banks) in a rapidly changing work environment, among other factors, depend largely upon the employees’ motivation. Given that needs of employees and the level of motivation may differ from organisation to organisation, an understanding of what fosters and enhances employee motivation and organisational performance is critical. The study therefore sought to determine the factors that influence bank staff motivation in the Cape Coast Metropolis. A descriptive-correlational survey research design was used to establish the levels and factors of motivation. The census sampling method was employed. Data was obtained through selfadministered questionnaires to 96 staff members of seven banks in the Cape Coast Metropolis. Differences and relationships were tested at p

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