Business Administration Research Papers/Topics

Service Quality And The Performance Of Women Enterprise Fund In Kisumu County, Kenya

ABSTRACT Access to finance by women is very fundamental in ensuring they create sustainable enterprises and meaningfully contribute to economic growth of the country. This study aimed to assess the effect of service quality on the performance of the Women Enterprise Fund, in Kisumu County, one of the programs implemented by the government of Kenya to empower women economically through enabling their access to affordable credit. The objectives of the study were to assess the effects of four va...

Credit Risk Management And Financial Performance Of Deposit Taking Savings And Credit Co-Operative Societies In Nairobi City County, Kenya

ABSTRACT In any nation, the financial sector is an essential segment in the advancement of its economic growth. Most disappointments in the financial sector have been caused by non-performing credits or awful obligations which are ascribed by poor or ineffectual advancing arrangement. While the consequences of credit risk management are surely understood, the bearing of the impacts are anticipated by theories and proof on their size are still rare, and revolve around managing an account segme...

Investigation Of The Effect Of Customer Relationship Management On Customer Retention In Commercial Banks A Case Of Kcb Limited In Kenya Nairobi Region

ABSTRACT Customer relationship management (CRM) is a combination of organizational strategy, information systems, and technology that is focused on providing better customer service. The main objective of CRM is to acquire new customers, retain the current customers, and nurture a favorable relationship with the existing customers. CRM as a methodology of creating and evolving an organization in the marketplace while at the same time influencing positively the perception of the organization i...

E-Procurement And The Performance Of Small And Medium Enterprises In Nairobi City County Kenya

Abstract Small and Medium Enterprises carry out a significant task to economic function of a country. They are main source of income to numerous entrepreneurs also they offer job opportunities mostly to the youths. However, despite the crucial role the SMEs play, they face numerous challenges which have impacted on their performance with some closing down. The purpose of this survey was to investigate influence of e-procurement on performance of Small and Medium Enterprises within City County...

Corporate Social Responsibilityand Performance Of Geothermal Development Company Limited In Kenya

ABSTRACT Corporate Social Responsibility simply refers to how business organizations impact stakeholders’ interest. Corporate Social Responsibility plays a vital role in organizational performance. The main objective of the study was to investigate the effect of corporate social responsibility on performance geothermal development company limited in Kenya. The specific objectives that guided the study were to examine the effect of philanthropic social responsibility, environmental social r...

Accounts Receivable Management And Financial Performance Of Kericho Water And Sanitation Company Limited, Kericho, Kenya

ABSTRACT Account receivables have been a major problem for most utility service providers especially those still dealing with the post payment method where services are rendered before payment is made. This study sought to find out if financial performance of Kericho Water & Sanitation Company (KEWASCO) was attributed to management of accounts receivable. The study collected secondary data spanning from 2010 to 2014 from Kenya national audit office and KEWASCO published financial statements t...

An Investigation Into The Factors Influencing Public Participation In The Security Exchange Market By Resident's In Nyeri Municipality

  ABSTRACT A Security exchange market is a corporation or mutual organization which provides trading facilities for stock brokers and traders, to trade stocks and other securities. It may be a physical trading room where the traders gather, or a formalized communications network. Creation of a stock exchange is a strategy of economic development. Stock markets may affect economic activity through the creation of liquidity. Liquid equity markets make investment more attractive because they ...

Analysis Of The Effectiveness Of Venture Capital On Growth Of Small And Medium Enterprises In Kenya: A Case Of Nanyuki Town, Laikipia County

ABSTRACT Small and medium enterprises (SMEs) play important roles in the economic growth and sustainable development of any economy (Ariyo, 2005). According to the International Finance Corporation (IFC) (2010), the formal SME sector contributes 33 per cent to gross domestic product (GDP) and accounts for about 45 per cent of total employment in developing countries. Despite their significance and the increased efforts by the government of Kenya and other stakeholders to ensure the success of...

Resource Management Practices And The Performance Of Road Infrastructure Projects In Wajir County, Kenya

ABSTRACT The effectiveness of resource management practices can be measured in terms of the extent to which it influences project performance. Due to project management requirements to deliver projects within the specified time, budget and that satisfy client needs it is imperative that resources are managed so as to ensure high project performance. Therefore, there is need for project managers at County government of Wajir to know what they need to make a project successful so that they can ...

Institutional Factors And Procurement Performance At National Youth Service’s Headquaters In Nairobi, Kenya.

ABSTRACT Public procurement plays a leading role in the attainment of political, economic and social goals of a country through provision of goods, works and services. However, material quality defects, compromised order cycle time, lead time and poor contract management among others, are rampant. For instance, The NYS lost over Kshs 791milion in 2015 and Kshs 10.5 Billion in 2018 fraudulent procurement deals. This pilferage could be partly attributed to institutional factors. Despite th...

An Investigation Into The Impact Of Motivation On Employee Performance (A Case Study Of National Social Security Fund)

Motivation is the term used to describe those processes, both instinctive and rational by which people seek to satisfy the basic drives perceived needs and personal goals, which trigger human behaviour. This study sought to investigate the factors that motivate employees in the workplace and their relationship to employee performance with special reference to National Social Security Fund. The researcher adopted a descriptive research design. The target population for this study was all the e...

Competitive Strategies And Performance Of The Banking Industry In Kenya

ABSTRACT Corporations want to learn how to manipulate day after today’s possibilities as appropriately as they manipulate modern corporations. Competitive strategies employed by using firms of their operations vary widely. The present day operational set-up inside the banking enterprise in Kenya is a turbulent one and exceptionally aggressive marketplace situation. To ensure survival and sustainability inside the marketplace place banking industries in Kenya require adopting a competitive s...

An Investigation Of Training Methods Used By Parastatal Organisations In Kenya A Case Study Of Kenya Seed Company Limited

An Investigation Of Training Methods Used By Parastatal Organisations In Kenya A Case Study Of Kenya Seed Company Limited

Corporate Governance Practices And Quality Of Financial Reporting Of Companies Listed On Nairobi Securities Exchange In Kenya

ABSTRACT Financial reporting communicate to outside world about a corporate’s financial performance and position, and represents managements’ accountability to shareholders on stewardship role of resources entrusted to them. In the recent past there have been instances of financial reporting misrepresentation leading to lack of confidence in financial reporting credibility and loss of investors’ wealth. In response to corporate financial reporting scandals, regulators have responded by ...

Service Quality And Customer Satisfaction Among Account Holders Of Deposit Taking Savings And Credit Cooperative Societies In Nairobi City County, Kenya

ABSTRACT Global competitive environment characterized by technological advancement and customer dynamics have continued to increase pressure to businesses in the financial industry forcing them to re-think their customer satisfaction strategies for sustainability. Technological advancement has brought about consumer awareness resulting into consumer rights groups, availability of competing brands and substitutes that have increased consumer demand. A report by the DT SACCO regulator on the in...


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