An Aberdeen Group survey 2004(as cited by Markus, 2004) of managerial and technical employees in service organizations found that 99% had some form of performance evaluation. Watson 2004(as cited by Markus, 2004) survey found a participation rate of approximately 90%. In a 2003 international survey of businesses of all sizes, 59% reported using some form of performance management tool, an increase of 18% compared with a similar survey two years earlier. It is obvious from the recent surv...
Orienting employees to their workplace and their jobs is one of the most neglected functions in many organizations. An employee handbook and piles of paperwork are not sufficient anymore when it comes to welcoming a new employee to your organization. The most frequent complaints about new employee orientation are that it is overwhelming, boring or that the new employee is left to sink or swim. The result is often confused new employee who is not productive and is more likely to leave the...
Pricing of loanable funds without a proper rationale or framework leads to uncertainty and unpredictability on the incidence of the next or expected interest rate. The uncertainty and unpredictability lead to high interest rates to cover for any eventual loss. High interest rates may lead to high cost of capital, low investment, reduction in aggregate supply of goods and services and a vicious circle that reduces economic growth. It also reduces credit availability and increase the risk...
ABSTRACT The banking industry has been touted as being less competitive bearing in mind the number of commercial banks against the market size. The Central Bank of Kenya introduced new capital adequacy ratios that need to be observed by commercial banks for a healthy sector that saw a number of mergers and acquisitions. Interest rate capping has significantly reduced revenue sources hence the need for commercial banks to re define their existing models of operations, processes and technology...
ABSTRACT The financial sector in Kenya is very competitive due to the many players in the market. The competition for customers is not only from the banks, deposit taking microfinance institutions but also amongst the SACCOs themselves. Like any other business organizations SACCOs need to create value for their clients in order to gain competitive advantage and thus ensure survival and profitability. Certain types of resources owned and controlled by SACCO have the potential and promise to g...
ABSTRACT In the current 21st century where organizations are surrounded by all kinds of dynamics most of which threaten their existence and growth, strategic management remains the only way out. For an organization to adopt any new strategy, there are those drivers that ought to grease the strategy and make it effective. Strategic management drivers have been known to enhance the performance of organizations across the globe. Strategic management drivers are the key enablers of modern organi...
ABSTRACT In the global market today, competition between various providers of service is brutal and firms in the service industry continuously endeavor to create, manage and maintain healthy relationships with customers, to gain competitive advantage over the others. When services are inappropriately handled and coordinated, the outcome is wrong perception of service quality, client‟s complaints, staff turnover, low sales and customer dissatisfaction. This study investigated the effect of ...
ABSTRACT Information and Communication Technology (ICT) is a diverse set of technological tools and resources used to communicate, create, disseminate, store and manage information. The use of ICT is undertaken to meet goals and objectives of an organization so as to bring about beneficial and added value to beneficiaries. This study therefore sought to establish factors affecting the use of Information and Communication Technology in government parastatals with a focus on the National Envir...
ABSTRACT Increased competition in the Kenyan market has forced SACCOs to rethink their corpotate growth strategies as a way of achieving improved performance. This research aimed at examining the impact of corporate growth strategies on the performance of SACCOs in Kitui County. The study was based on key specific objective involved with examining the impact of product innovation cost leadership , focus and product differentiation strategy on the performance of SACCOs in Kitui County. In sup...
ABSTRACT The economic potential of Small and Medium-sized Enterprises (SMEs) have been recognized worldwide. However, the existence of credit rationing has hampered realization of the same. The prevalence of credit rationing has been evidenced by the documented SMEs financing gap which is within the range of 2. 1 to 2. 6 trillion British pounds and the proportion of SMEs financing to total lending in the world, which averages 23.4 percent in any financial year. A similar credit rationing sit...
ABSTRACT Youth enterprises are facing revenue, risks, investment practices, decision making and market share that affects the success rate in Kenya. These enterprises also experience an exponentially increasing competition based on the increase in self-employment. In order for them to become sustainable, productive and viable there is need to provide micro enterprise support. The objective of the study was to analyze micro enterprise support on the performance of selected youth enterprises ...
ABSTRACT Reforms in banking industry have brought about many structural changes in the sector and encouraged competition. As a result, financial institutions like SACCOs have adopted competitive strategies including innovation strategies. Despite the recognized importance of financial innovation and an extensive descriptive literature, there have been surprisingly few empirical studies. This situation has denied SACCOs the much needed information regarding this important area of financial inn...
ABSTRACT The Performance of Global Environment Facility Projects have not been up to predetermined standards in various aspects. For this reason, Institutional Monitoring and Evaluation (M&E) practices are spurred by demand for project effectiveness, efficiency, transparency, accountability, information frameworks, quality, and availability of M & E technologies and instruments. Various agencies have established full-fledged M & E departments and legal or regulatory frameworks for regular M&...
Workplace conflict is a specific type of conflict that occurs in workplaces. The conflicts that arise in workplaces may be shaped by the unique aspects of this environment, including the long hours people spend at their workplace, the hierarchical structure of the organization, and the difficulties (e.g. financial consequences) that may be involved in switching to a different workplace. In this respect, workplaces share much in common with schools, especially pre college educational inst...
Within the complex operation in project management in the 21st century, the school heads play a very vital role in the management of school projects. However, the management of these projects has not been smooth. For example, in Mathira constituency there are many examples of stalled infrastructure projects, projects that have taken too long to complete and which eventually lead to escalating of the project cost, unsatisfied needs in the schools community that was supposed to benefit fro...