ABSTRACT The banking sector has consistently been characterized by persistent operational inefficiency and poor financial performance. In order to address the problems of underperformance these organizations are fast adopting TQM in order to make them effective in meeting public demands. Total Quality Management is the most currently used means of management that aim at enhancing financial performance of organizations by meeting its customer needs and quality of the products. The study mainly...
ABSTRACT This research project was carried out to examine the factors influencing the job satisfaction of employees in the Kenyan film industry. It was stimulated by the lack of uniformed systems within the film industry in Kenya which playa big role in determining the satisfaction of employees in their working environment. A number of studies have been conducted on the relationship between labour, capital and the satisfaction of the labourers therein in various industries. However, there is...
ABSTRACT The success of any organization depend on sound financial management, some of the major financial management practices that determines the success or failure of an organization are: The level of working capital investment which focus on maintaining an efficient level of current assets and current liabilities, Investment decisions that guides the amount of Capital required and the project(s) to invest in, and the financing decisions which determines the capital structure of the o...
ABSTRACT The liberalization of the Kenya’s petroleum sub-sector in October 1994 has over the years led to unexpected entry of new players into this sector. This has subsequently led to an increase competition as oil marketing companies fight a never-ending war for customers. In addition, the increase in competition has increased the bargaining power of the consumers as they now have a wide variety of choices. This coupled with changes in socio-cultural trends such as education and the incre...
ABSTRACT The purpose of this study was to establish effects of career development programs on employee retention at Betting Control and Licensing Board in Nairobi City County Kenya. The specific objectives of the study were to determine effect of career counseling programs on employees’ retention at Betting Control and Licensing Board in Kenya, to establish the effect of mentorship programs on employees’ retention at Betting Control and Licensing Board in Kenya, to evaluate the effect of ...
ABSTRACT Commercial banks in Kenya often establish a risk management practice in their core banking system for improving the performance and increase the profits. Adoption of Core banking systems is widely complex and has often significant budgets, tight schedules and consume immense resources hence minimize risks linked to be treated as a priority to every project manager. The study examined the extent to which project risk management practices influences core banking system projects pe...
Abstract The objective of this study is to examine the challenges affecting Information Technology Projects in Public Sector, with Kenya Revenue Authority as a Case Study. A lot of changes have occurred in organisational and functional processes calling for these changes to be managed. These changes have led to organisations adopting Information and Communications Technology (ICT) and implementation of systems such as Integrated Tax Management System (ITMS) which seeks to enhance service de...
ABSTRACT Planning has been identified as a critical component by which the organizations achieve rapid quality results in their operations. Empirical evidence reveals that over 60% of public primary schools in Kenya have strategic plans but do not implement them. According to Kirinyaga County Education Office, most private primary schools infrequently implement strategic plans. The general objective of the study was to investigate the influence of organizational resources on the implemen...
ABSTRACT Although women owned enterprises play an important role in ensuring the growth of an economy, most of these businesses face challenges including limited access to credit facilities and limited skills among women owners. Commercial banks have consistently remained reluctant to advance credit facilities among low income earners who mostly comprise of these women owned enterprises. Majority of the women owned enterprises are still at micro level with limited ability to transact in large...
ABSTRACT Systematic risk estimations are broadly used in investment analysis and portfolio management. The popular measure of systematic risk is the CAPM beta. The CAPM states that the expected return on an asset depends upon its level of systematic risk which is measured relative to that of the market portfolio. The estimation of systematic risk poses major challenges to researchers and different economic agents as per which return interval to use. Whereas it is by now widely recognized that...
ABSTRACT Capacity development is a fundamental part of the mandates of many international organizations. Much of their work aims to strengthen national capacities through training, technical advice, exchange of experiences, research, and policy advice. Yet there is considerable dissatisfaction within the international community regarding the impact of many such interventions. The activities have usually strengthened the skills of individuals, but have not always succeeded in improving the ef...
ABSTRACT Small and medium enterprises are major stakeholders in developing countries economies. In Kenya although SMEs take off on a high note their life span is short. SMEs are more exposed to information security risks, short life and thus poor performance. The general objective of this study was to investigate the on the influence of information technology security practices on the performance of small and medium enterprises in Nairobi County. This research study used a descriptive researc...
ABSTRACT Although the financial system is a vital component of the socio-economic development of any nation, most Kenyans lack access to formal financial credit services. This arises due to the cause of putting up bank branches in the rural areas is deemed not economically viable. Most banks have partnered with Mobile Network Operators to help mitigate this problem by introducing the use of Mobile banking (M-banking) technology in accessing vital banking services such as financial credit. Ho...
ABSTRACT Most public sector projects fail to meet expecations of the citizenry, funding agencies or even the government itself due to corruption, bureaucracy, poor monitoring and evaluation capacity, limited action on feedback and poor project design framework. Sometimes projects fail because they are badly conceptualized, planned designed, implemented and managed. At the centre of project success or failure is strategic management. If the strategy involved in the project cycle and decision m...
ABSTRACT Business enterprises are regarded as engines of economic development in many nations of the world. Many of these enterprises are faced with a myriad of problems especially in their initial stages, key among them, insufficient business and management skills. In this study, enterprises were categorized as micro, small and medium. Entrepreneurial training enables enterprise operators adopt better management practices such as profit retention, good customer relations, timely loan repayme...