ABSTRACT This study established the relationship between service quality and business growth in of Kenya commercial bank (KCB) South Sudan Limited in Juba. The study was guided by four objectives, determine (i) profile of the respondents (ii) level of service quality (iii)) level of business growth and (iv) whether there was significant difference in the level of quality and business growth of Kenya commercial bank (KCB) South Sudan Limited in Juba (v) whether there was significant relationsh...
ABSTRACTThe study sought to establish the relationship between credit financing and performance of micro-enterprises in Mpigi district, Uganda. The study was guided by three specific objectives. that included i) determining the extent of credit financing: ii)level of performance of small and medium enterprises; iii) the relationship between credit financing and performance of micro-enterprises in Mpigi district. This research employed descriptive correlational design to de...
ABSTRACTThe study is aimed at to find out the relationship and comparison between automated and none automated small and medium enterprises in Entebbe municipality Division B.Automated accounting systems were designed to ease and improve the pe1formance of small and medium enterprises and large entities at large through automatic calculations of financial statements and reports.The research objective that this research was based on were;To identify the small ad medium enterpris...
ABSTRACT The purpose of this study was to examine the legal framework on local revenue generation in Wakiso District local government. Local revenue collection generates income for the local government organization to finance the social services. Local collection source supports the performance of Wakiso District. The study was guided by the objectives which include: examining the nature of the local revenue sources, analyzing the trends of local revenues in Wakiso District Local Government i...
Abstract This research is about tbe provision of quality services by banks and its effect on customer retention. Almost all of the services being offered by banks are the same or slightly differ which in turn makes the banks to compete for customers. Thus the provision of quality services comes into consideration and basically concentrates on the issues tbat produce a negative effect on the services received by the customer. Therefore are the banks doing what it takes on providing the quality...
ABSTRACT Due to the declining performance of loan clients and their performance which has been dilapidating over years despite the decentralization process by the government which has brought financial services nearer to people, there has been a drastic decline of people borrowers from banks. The process of client evaluation and capability to pay back through identification, measurement and other administrative concerns are emphasized. Whether this is the cause of poor performance of loans an...
ABSTRACTThis study was to establish the relationship between income tax administration and profitability of small-scale business enterprises in Kikuubo B. Kampala Central. The studyaimed at assessing the profitability of business enterprises in Kikuubo B. Kampala Central; finding out if taxpayers are aware of all their tax obligations, know how income tax isadministered, policies and problems affecting them as well as their businesses.The study was guided by the following research o...
ABSTRACT The objective of this study was to establish the effect of initial Public Offer (IPO) on performance of the stock margent in Kenya. This study will specifically look at a case study of safaricom Ltd. The management of public offers is significant to investors, issues and the government, which in this case represents the interest of the masses and welfare improvement, in the process of analyzing the price patterns, to proactively manage their pmifolio and develop strategies that lead ...
ABSTRACT The study sought to determine the effect of government incentives on the performance of small and medium enterprises in Uganda and the specific objectives were; to determine the government incentives given to small and medium enterprises in Uganda, to determine the level of performance of small and medium enterprises in Uganda and to determine the relationship between government incentives and performance of small and medium enterprises in Uganda. The study used a survey research des...
ABSTRACTThe success of any organization depends largely on the motivation of the employees who are essential to the prosperity, productivity and performance of any company. Motivationis the key to creating an environment where optimal performance is possible. There are several approaches to how employees can be motivated. Some are motivated by financial(monetary) incentives whilst others are motivated by non-financial (non-monetary) incentives.The purpose of this study was to d...
TABLE OF CONTENTS DECLARATION ............................................................···················· i APPROVAL .....................................,,,,,,,,,,,............................................. ii DEDICATION ......................................................................................... iii ACKNOWLEDGEMENT .................................................................... iv TABLE OF CONTENTS .................................................
ABSTRACT The design of this project aims at establishing the effect of customer service and customer satisfaction in MTN Uganda. The literature review focuses on how customer service could affect customer satisfaction. The Researcher employed descriptive cross sectional and analytical research where observation interview and questionnaire guides were used. The respondents under study were MTN customers, it involved a collection of primary and secondary data, percentages and tables were used i...
Table of content Approval Declaration . ii Dedication List of Tables iv Table of Content v List of Abbreviations x CHAPTER ONE 1 INTRODUCTION 1 1.0 Introduction 1 1,1 Background Of The Study 1.2 Problem Statement 3 1.3 General Objective 3 1.4 Specific Objectives 4 1.5 Research Questions 4 1.6 Scope Of The Study 4 1.6.1 Content Scope 4 1.6.2TimeScope 4 1.6.3 Geographical Scope 5 1.7 Significance Of The Study 5 1.8 Conceptual Framework 6 V CHAPTER TWO • 8 LITERATURE REVIEW 8 2.0 Introduction ...
TABLE OF CONTENTS DECLARATION ......................................................................... i APPROVAL .................................................................................... ii DEDICATION ........................................................................... iii ACKNOWLEDGEMENTS .......................................................... iv ACRONYMS ................................................................................. V TABLE OF CONTENTS ...............
ABSTRACT The study was carried out to examine whether microfinance institutions have a significant effect - - on the growth of small and medium scale business in Kagadi town council, Kagadi district. The study was guided by the following objectives: To identify the different microfinance services offered to small scale businesses, to find out whether small scale businesses are growing in Kagadi town council and to find out the relationship benyeen microfinanc~ institutions and small and mediu...