Research Papers/Topics in Business Administration

THE IMPACT OF THE AUTOMATED TELLER MACHINE ON CUSTOMER SATISFACTION IN THE BANKING SECTOR. A CASE STUDY OF EQUITY BANK HOIMA DISTRICT

ABSTRACTThe purpose of the study was to establish the impact of the use of ATM system of banking on customer satisfaction in equity bank Hoima district. The study was based on three specific objectives; to examine the impact of ATM on the banking performance in Equity bank Hoima branch, to establish factors that lead customer satisfaction in Equity bank Hoima branch and to establish the relationship between ATM and customer satisfaction in Equity bank Hoima branc...

THE EFFECTS OF CREDIT POLICY ON THE PERFORMANCE OF COMMERCIAL BANKS

ABSTRACTThe study was aimed at assessing the effects of credit policy on the performance of commercial banks in Equity bank of Kenya taking case study to be Kisumu branch. The study was mainly to look at credit risk policy and the performance of the Equity bank and if this had been effective to the bank. For the effectiveness of the research, the researcher used research design, data collection and analysis was used to arrange the information in such a way that enable...

NON - MONETARY REWARDS AND EMPLOYEE MOBILITY IN EQUITY BANK UGANDA, KABALAGALA BRANCH

ABSTRACTThe study on Non monetary rewards and labour mobility was guided by fourresearch objectives that were set to :(a) To establish the level of non-monetaryRewards used in Equity Bank Kabalagala branch, (b) To establish factor thatinfluence employee mobility in Equity bank Kabalagala branch. And lastly (c) Toestablishes the relationship between non-monetary rewards and employees mobilityin the Equity Bank Kabalagala branch.The results indicated that Non monetary rewards have a great impac...

IMPACT Of INTERNAL CONTROL SYSTEM ON ORGANIZATION'S PROFITABILITY. CASE STUDY OF NILE COMMERCIAL BANK. JUBA SOUTHERN SUDAN.

TABLE OF CONTENTSTABLE OF CONTENTS ................................................................................................... iAPPROVAL ................................................................................................................... ivDECLARATION ·············································································································· V...

A STUDY ON THE PERFORMANCE OF MARKETERS: A CASE STUDY OF MUKW ANO GROUP OF INDUSTRIES.

AbstractThe study set out to analyze the factors that affect the performance of the marketing staffin industries taking a case study of Mukwano group of industries. The inquiry wasfocused on areas of motivation, remuneration and reward administration, training andappraisals and performance review. Using analytical design, information was got from asample of 60 marketers through interviews and self administered questionnaires.Quantitative data was analyzed using tables and tests were employed ...

MARKETING RESEARCH AND NEW PRODUCT DEVELOPMENT A CASE STUDY OF MUKWANO GROUP OF COMPANIES, KAMPALA

ABSTRACTThe study examined the relationship between marketing research and new product developmenttaking Mukwano Group of Companies as a case study. The research also capitalized on threeobjectives which required determining the effect that customer analysis contributes to new productdevelopment, determining the effect of market segmentation on new product development, andestablish the relationship between marketing strategy and new product development. The studyemployed stratified, simple ra...

THE ROLE OF MICROFINANCE BANKS ON POVERTY ERADICATION A CASE STUDY OF CENTENARY BANK, ARUA BRANCH ARUA DISTRICT-UGANDA

ABSTRACTThe study sought to establish the "the role of microfinance banks on povertyeradication" with a case study of Centenary bank-Arua branch and was drivenby mainly three objectives. These objectives included; the need to identify thepolicies used by the Microfinance Ins titutions such as Centenary Bank, AruaBranch in a dministering loans. The need to determine the effectiveness of theabove policies used by Microfinance Institutions such as Centenary Bank, AruaBranch towards poverty eradi...

ACCESS TO MICRO-CREDIT AND THE GROWTH OF SMALL AND MEDIUM ENTERPRISES (SMES) IN UGANDA. A CASE STUDY OF KAMPALA-INDUSTRIAL AREA KAMPALA DISTRICT

ABSTRACTThe purpose of the study was to establish the relationship between access o micro creditand the growth of small and medium scale enterprises in Uganda.The study was guided by the following research objectives; to examine access to microcredit and the growth of small and medium enterprises in Uganda, to examine the rate ofgrowth of SMEs accusing micro credit facilities in Uganda and to establish the relationshipbetween access to micro credit and growth of SMEs in Uganda.The study was a...

KAMPALA INTERNATIONAL UNIVERSITY A STUDY ON THE EFFECTIVENESS OF FINANCIAL ACCOUNTABILITY IN LOCAL GOVERNMENT A CASE STUDY OF MAKINDYE LOCAL GOVERNMENT (SUB-COUNTY UNIT)

ABSTRACTThe report has been written as a partial fulfillment of the requirement for the award of thedegree of Bachelor of Business Administration in Kampala international university.As a pre-requisite for the award of the Bachelor of Business Administration Degree, onehas to present a written and acceptable piece of research report. In compliance with theregulation, the author has carried out a piece research a study of effectiveness of fmancial,··"accountability in local government in Maki...

INTERNAL AUDITING AND P FORMA.NCE OF LOCAL GOVERNMENTS IN UGANDA.,. A CASE STUDY 01? KALIRO DISTRICT LOCAL. G.OVERNMENT BY SEKATIKO JUDE 1163-05O14~07195 A

ABSTRACTThe purpose of this study was to establish the effectiveness of internal audit system in theperformance of local governments in Uganda. The following were the objectives of the Studyto establish how internal auditing helps TCaliro Local Government can improve on the controlenvironment for better financial performance; to establish any information andcommunication system that helps to improve the performance of Kaliro Local Governmentand to identify the risks faced by internal audit un...

THE IMPACT OF PRODUCT PACKAGING ON CUSTOMER SATISFACTION, A CASE OF CROWN BEVERAGES COMPANY KAMPALA, UGANDA

ABSTRACTThe aim of the study was to examine the impact of packaging of soft drinks oncustomer satisfaction. The study was carried out in Crown Beverages Company inKampala Uganda. It is franchise of PepsiCo with it's headquartered in New York.Having been in existence since the early 1980's it is known to be producing threedifferent types of soft drinks, which are Pepsi-cola, Mirinda Fruity and Mirinda Orange. Thestudy used a descriptive research on effects of packaging on customer satisfaction...

REVENUE COLLECTION AT THE LOCAL GOVERNMENT LEVEL PROBLEMS AND PROSPECTS (A CASE STUDY OF ILORIN EAST LOCAL GOVERNMENT

TABLE OF CONTENTTitle pageApproval SheetDedicationAcknowledgementTable of contentCHAPTER ONE: INTRODUCTION1.0 Introduction/ background1.1 Statement of research problem1.2 Research question1.3 Objective of the study1.4 Research hypothesis1.5 Significance of the study1.6 Scope and limitation of the study1.7 Definition of the terms1.8 Organization/ plan of the studyCHAPTER TWO: LITERATURE REVIEW2.0 Literature review2.1 Desirable types of credit facilities by oceanic bank international plc.2.2 Pr...

MARKETING RESEARCH AS A SURVIVAL INSTRUMENT FOR SMALL SCALE ENTERPRISES A CASE STUDY OF GLOBAL SOAP AND DETERGENT INDUSTRY LIMITED, ILORIN, KWARA STATE

ABSTRACTThis research work treats marketing research as instrument in the success of small-scale enterprises. The statement of problem of this study deems it fit to verify and investigate application of marketing research. Concept in small-scale enterprises. This project also wants to look at marketing research if it can serve as tools effectively and efficiently and also if there is any room for improvement. The objective of the study is endeavoured to examined the problem involved in applic...

ASSESSING THE ROLES AND RESPONSIBILITY OF PERSONNEL DEPARTMENT IN A MANUFACTURING FIRM (A Case Study of Nigeria Bottling Company Depot Ilorin, Kwara-State)

TABLE OF CONTENTTitle page iCertification iiDedication iiiAcknowledgment iv-vTable of Contents vi-viiiProposal ixCHAPTER ONE: INTRODUCTION1.1 Introduction 1-2 1.2 Statement of the Problem 2-31.3 Objectives of the Study 41.4 Scope of the Study 51.5 Significance of the Study 5-61.6 Limitation of the Study 61.7 Definition of the Terms 6-7CHAPTER TWO: LITERATURE REVIEW2.1 Review of General Texts 8-252.2 Human Resources Management and Organization    25-27Effectiveness2.3 Appraisal Revie...

PRODUCTION PLANNING AND INVENTORY CONTROL IN MANUFACTURING COMPANY (A CASE STUDY OF TUYIL PHAMARCEUTICAL INDUSTRY LIMITED ILORIN

TABLE OF CONTENTSTitle pageCertificationDedicationAcknowledgmentAbstractTable of contentsCHAPTER ONE: INTRODUCTION1.0 Background of the study1.1 Statement of the problem1.2 Objectives of the study1.3 Significance of the study1.4 Research questions1.5 Statement of hypothesis1.6 Scope of the study1.7 Limitation of the study1.8 Definition of termsCHAPTER THREE: RESEARCH METHODOLOGY3.0 Research methodology3.1 Historical background of the case study3.2 Population of the study3.3 Research design3.4...


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