Business Administration Research Papers/Topics

Customer Care and Business Performance in the Service Industry; A Case Study of the National Insurance Corporation (Nic) Limited Kampala District, Uganda

TABLE OF CONTENTSDECLARATIONAPPROVAL iiDEDICATION iiiACKNOWLEDGEMENT ivLIST OF ACRONYMS vOPERATIONAL DEFINITIONS viLIST OF TABLES viiTABLE OF CONTENTS viiiABSTRACT xiCHAPTER ONE 1INTRODUCTION 11.0 Introduction 11.1 Background of the study 11.2 Statement of the problem 21.3 Purpose of the study 31.4 Objectives 31.5 Research Questions 31.6 Scope of the study 41.7 Significance of the study 4CHAPTER TWO 5LITERATURE REVIEW 52.0 Introduction 52.1 Conceptual framework 52.2 Related Literature 72.21 C...

Customer Relationship Management and Business Performance in Selected Insurance Companies in Selected Districts in Central, Uganda

TABLE OF CONTENTDECLARATION ................................................................................................................ IIAPPROVAL ..................................................................................................................... IIIDEDICATION .................................................................................................................. IVACKNOWLEDGEMENTS ..................................................................................

The Role of Computerized Accounting Systems On the Organizational Performance. A Case Study of (Hormuud Telcome Somalia).

TABLE OF CONTENTSDeclaration ................................................................................................................... .iDedication ................................................................................................................... iiApproval ..................................................................................................................... iiiAcknowledgement .... .' ......................................................................

Corporate Social Responsibility and Profitability in the Telecommunication Sector in Uganda (A Case Study of Airtel Uganda)

ABSTRACT The research was conducted about corporate social responsibility and profitability on Airtel Uganda; the purpose of the study was to examine how CSR impacts on profitability of the telecom companies. Literature was reviewed on the concept of corporate social responsibility linking it to profitability. The researcher reviewed different literatures in order to conceptualize and operationalize the study variables. A sample size of 20 respondents was selected using stratified sampling. D...

The Contribution of Micro-Finance Institutions to The Economic Welfare of the Citizens of Eldoret Town in Kenya Case Study: Equity Bank (Eldoret)

TABLE OF CONTENTSDECLARATION .............................. ........................................... iiiAPPROVAL ................. ... ........................ .. ........... ..................... ivDEDICATION..................................................................... ...... vAKNOWLEDGEMENT ... ............................ ... ............... ..... ...... .... viiABSTRACT ............................................... ............................... Vlll1.0 INTODUCTION1.1 Backgr...

Effectiveness in Inventory Management: A Case Study of Superdoll Trailer Manufacture Company Co. Ltd Dar-es-Salam, Tanzania

TABLE OF CONTENTSContentsDECLARATIONAPPROVALDEDICATIONACKNOWLEDGEMENT TABLE OF CONTENTSCHAPTER ONE:INTRODUCTIONI. I Background of the Organization ................................................................................................ 11.2 Statement of the problem ........................................................................................................... 21.3 Purpose of the study .......................................................................................

THE EFECTS OF MICROFINANCE LOANS ON LOW INCOME HOUSEHOLDS IN KASHARI COUNTY

TABLE OF CONTENTSDECLARATION .............................................................................................................................. iAPPROVAL .............................................................................................................................. iiDEDICATION ................................................................................................ iiiACKNOWLEDGEMENTS .............................................................................

Micro-Finance Services On the Performance of Micro Enterprises in Makindye Division- Kampala Capital City.

ABSTRACT This study explored the effect of micro-finance services on performance of micro enterprises. The study specifically looked at the effect of micro-credit. micro-linance institutions savings mobilisation and business development sen·ices on the performance of Micro enterprises (MEs). A cross-sectional study design for quantitative and qualitative analysis was used on 243 respondents that provided data. Data were collected by use of a self-administered questionnaire, and interview gui...

Role of Small and Medium Sized Enterprises (Smes) in the Provision of Employment to Labour Force; A Case Study of Namayingo Town Council, Namayingo District

ABSTRACT The purpose of the study was to examine the nature of small scale businesses that provide employment to the labour force in Narnayingo Sub-County, Narnayingo District. The objectives of the study were the to identify the different activities of the Small and Medium Sized Enterprises (SME5) in which the labor force is employed. The second objective was to identify how the SSBs contribute to development and growth of developing economic. Last objective was to identify the size of busin...

Tax Administration and Revenue Generation in Tororo District Local Government a Case Study of Malaba Town Council

Abstract This study focused on Tax Administration and Revenue Generation in Tororo District Local Government A case study of Malaba Town Council The objectives of the study include; to establishing the level ofTax Compliance among Ugandan Tax payers. to assess the performance of domestic revenue collection in Uganda and to establish the relationship between Tax Compliance and Domestic Revenue Collection. Thefindings ofthe study revealed that there is a strong positive relationship between Tax...

The Impact of Audit Quality On the Performance of Financial Institutions in Makindye Division. A Case Study of Centenary Bank Kabalagala Branch.

ABSTRACT The general objective of the study was to find out the impact of audit quality on the performance of Financial institutions in Makindye Division using a case study Centenary bank, Kabalagala branch and the specific objectives were;to establish the effect of competence on the performance of financial institutions in Makindye division ,to determine the effects of independence on the performance of financial institutions in Makindye division and to determine the effect of integrity on t...

Inventory Control and Financial Performance of Private Health Institutions. A Case Study of Nsambya Hospital, Makindye Dwsion Kampala, Uganda.

ABSTRACT The general purpose of the study was to determine the relationship between inventory control and financial performance of private health institutions in Uganda and the specific objectives were; to examine the effect of material handling on financial performance of Nsambya hospital, Makindye division, to establish the effect of purchase orders on the financial performance ofNsambya hospital, Makindye division and to determine the effect of reverse logistics on the financial performanc...

The Effect Of Initial Public Offer On The Stock Exchange Market In Uganda A Case Study Of National Insurance Corporation ( Nic) Ltd

ABSTRACTThe objective of this study was to establish the effects of Initial Public Offer to the stock exchange market in Uganda. This study was specifically looking at a case study of National insurance Corporation Uganda (NIC) LTD, The management of public offers is significant to investors, issuers and the government, which in this case represents the interests of the masses and Welfare improvement, in the process of analyzing the pricepatterns, to proactively manage the...

Service Quality And Business Growth Of Kenya Commercial Bank (Kcb) South Sudan Limited In Juba

ABSTRACT This study established the relationship between service quality and business growth in of Kenya commercial bank (KCB) South Sudan Limited in Juba. The study was guided by four objectives, determine (i) profile of the respondents (ii) level of service quality (iii)) level of business growth and (iv) whether there was significant difference in the level of quality and business growth of Kenya commercial bank (KCB) South Sudan Limited in Juba (v) whether there was significant relationsh...

Credit Financing And Performance Of Micro-Enterprises In Mpigi District Uganda

ABSTRACTThe study sought to establish the relationship between credit financing and performance of micro-enterprises in Mpigi district, Uganda. The study was guided by three specific objectives. that included i) determining the extent of credit financing: ii)level of performance of small and medium enterprises; iii) the relationship between credit financing and performance of micro-enterprises in Mpigi district. This research employed descriptive correlational design to de...


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