ABSTRACT Despite the efforts of the medical society and health staff alongside the advancements in medical technologies, patients’ dissatisfaction and complaints remain a norm rather than an exception in Kenya today. Effective training programs create desired knowledge, skills, attitudes and abilities of the employees to perform well on the job and impact employee motivation and commitment. The purpose of this study was to assess the effect of in-service training and service delivery in pub...
ABSTRACT Public Universities are currently facing challenges in retaining talent. This has been crucial to the changing prospects and potentials of knowledge formation and learning. Organizations loose key talent for many reasons; lack of job satisfaction, poor reward systems and management, poor organizational policies, lack of opportunities for growth, training and development, lack of work life balance with regard to work life conflicts and poor working conditions. Retention of employees h...
ABSTRACT In order for organizations to compete favorably in the current global economy, they need to invest heavily in employee retention practices. Former Western Province Counties in Kenya have been experiencing acute employees shortage due to their inability to attract and retain qualified personnel. This has resulted to poor county government performance resulting to; delays in projects initiation and completion, missing revenue collection targets, and poor service delivery to the citizen...
ABSTRACT A lot of research has been done on employee job satisfaction all over the world by different researchers and scholars. Less research has been conducted on the various factors affecting job satisfaction of health sector employees, with a case study on Narok County Referral Hospital. Therefore, the understanding of these factors are clearly defined and explained, in order to help the hospital administrators to improve performance and satisfaction. The factors have been categorized into...
ABSTRACT The research sought to assess the impact of work-life balance on performance of employees. The major drive of the research was the necessity for it to demonstrate the value of work-life balance in nurturing accomplishment of organisational goals through employees. Research was carried out at the National Employment Council for the Food and Allied Industries Head Office. Using a qualitative descriptive research approach, the researcher collected data from a sample of 17 participants ...
ABSTRACT Intrinsic motivation occurs when people engage in an activity such as a hobby without external incentives. Social and educational psychologists have studied this form of motivation since the early 1970’s. Research has found that it is usually associated with high achievement and enjoyment by employees. Research has shown that increased workforce motivation contributes to increased productivity and innovation, creative problem solving, reduced turnover and decreased absenteeism. How...
ABSTRACT Worldwide older persons are regarded as vulnerable group, hence are in dire need of government attention. Various efforts by various successive regimes in the country to address the needs of older members of the society have proved abortive. NSSF was established to provide basic financial security benefits to Kenyans upon retirement. With increase in private pension providers, there is need for efficiency in service provision and need for adoption of technology in running the activit...
ABSTRACT. Turnover in public universities in Kenya has become a high profile issue due to the changes and challenges that face the entire education system. Despite the economic contribution of 6.7% Gross Domestic Product by public universities in Kenya, the 2013 Public Universities Inspection Committee of Kenya reported that these institutions were experiencing high turnover rates of 33% compared to other sectors in the economy resulting to poor employee engagement. Moreover, the 2013 World E...
ABSTRACT Human resource audit (HRA) is responsible for identifying human resource problems that affect the human resource functions of an organization and improve organizational performance. Effectiveness of a HRA in the public sector needs to be investigated because the audits are always done but there is still evidence of underperformance, strikes and complaints in most sectors. Human resource audit is an annual and costly activity carried out in forty seven counties in Kenya and its effect...
ABSTRACT Team cohesion is the total field of forces causing members to remain in a group. It is the dynamic process which is reflected in the tendency for a group to stick together and remain united in pursuit of its goals and objectives. The purpose of this study is to find out effects of team cohesion on task performing among the workforce of the Faith Based Health Institutions in Western Province. The objectives of the study were to; determine the effect of team cohesion on task performanc...
ABSTRACT The research evaluates the effectiveness of conciliation and arbitration as an alternate dispute resolution mechanism in the Ferro – Alloy Industry. A case of ZIMASCO and Zimbabwe Alloys International, 2 major players in the industry, were examined in a descriptive research design. Backing the research is the concept of legal pluralism which then defined conciliation and arbitration as alternative dispute resolution systems. A sample size of 35 comprising of Management and Trade Un...
ABSTRACT This research explains how gender differences influence the leadership styles adopted at FRGM. The research examined whether men and women really have different leadership behaviours, highlighted the possible factors that may influence their differences in leadership behaviours such as biological differences, structural differences and also looked at the role society and culture play in shaping the leadership behaviour of male and female leaders, looked at other factors apart from g...
ABSTRACT The purpose of the study was to investigate the challenges faced and survival strategies used by employees under precarious employment at BTL and CH representing the agricultural and hospitality industries in Zimbabwe respectively. Out of 1666 total population at BTL and 68 employees at CH, the sample size of 20 participants was chosen from each organisation through quota, convenience and purposive sampling. Qualitative research approach and the multiple case study research design wa...
ABTSTRACT Almost 70 percent of the respondents maintained that urban agriculture is important for them as they use all the produce for household consumption. They also highlighted that the crops provide them with fresh supplies and a variety of food cheaply. Almost the same number of people produces less than 6 bags (50 kg) of maize yearly. About 18 percent produce 7-15 bags while the rest could not quantify their produce. Some rear chickens and pigs for sale and grow crops in order to feed t...
ABSTRACT Frontline officers play an important role in organisations, as they are directly involved with customers and clients who are the lifeline of any organization. It is because of this function as the go- between the company and the customers that front line officers effectively need to manage stress so as to effectively deliver quality service. Coupled with various stressors such as role overload, role ambiguity, socio-economic stressors, work/life imbalance, and rigid organizational po...