Abstract This research was carried out to explore the effectiveness of works councils in promoting industrial democracy. It was carried out using the Zimbabwe Revenue Authority as a case study. The problem identified was the non-implementation of works council resolutions, which tainted the achievement of industrial democracy. It should be noted however that although there is no requirement at law for parties to reach agreements whenever they convene for meetings, both parties should be bound...
ABSTRACT Kisumu County Annual Development Plan 2017-2018 reports that, there are 120 public health facilities consisting of one county referral hospital, six sub-county hospitals and 113 primary care facilities. The current health care staffing levels in the county is represented by a “nurse to population ratio” of 1:1697 and a doctor to population ratio of 1:38511. Kisumu County, compared to other counties in Kenya, has topped from 2011-2017 show that inadequate medical services contribu...
ABSTRACT The aim of this paper is to ascertain how customer service could be enhanced through employee engagement lack of documented evidence of the contribution of employee engagement to customer service improvements in the service sector in Zimbabwe motivated the researcher to carry out this study
ABSTRACT The research sought to determine the importance of training in enhancing the performance of employees. The research was driven by the need to demonstrate the value of training in fostering attainment of organisational goals through employees. Research was carried out at the Zimbabwe Revenue Authority (ZIMRA) Head Office. Research objectives were to establish the training process in the organisation, ascertain how transfer of training is facilitated, to determine how the effectiveness...
ABSTRACT In light of massive restructurings and unceasing downsizings in Zimbabwe, the main thrust of the research was to examine the implications of survivor syndrome on labour productivity in Zimbabwean Timber Industry, using a case study of Border Timbers Limited. The study was guided by the Integrated Counterproductive Workplace Behaviour (CWB) and Organisational Citizenship Behaviour (OCB) Model by Spector and Fox (2002). Qualitative research approach was used. Quota, convenience and pur...
ABSTRACT The purpose of the study was to assess the effects of job security on employee performance at First Banking Corporation Limited (FBC Bank Ltd). This was in light of the underperforming Zimbabwean economy and the subsequent tremors in the banking sector. Tremors such as the liquidity crisis which has led to the promotion of the use of ‘plastic money’, mobile and e-banking, and the dwindling clientele for the banks have led to banks revise the nature of work and adopt survival stra...
Abstract Significant changes in the global economy have accelerated the movement of labour from one organization to another. Therefore the research aimed to bring a clear understanding and appreciation of the relationship between labour turnover and organizational productivity. The research was informed by the Needs theory which show that employees affiliate to different needs in order to be satisfied at work and the Equity theory which posits that the motive to act in a certain way is develo...
ABSTRACT The purpose of this study was to provide an understanding of how employee engagement and psychological empowerment influences the relationship between job satisfaction and organisational citizenship behaviour of first-line employees in one-two star hotels in Ghana. The study employed a cross-sectional design and a quantitative method approach. The data was gathered with the use of a standardised questionnaire, a total of 302 first-line employees from 25 hotels in the Upper West Regi...
ABSTRACT This study examined the influence of attitudes and personal values on willingness to remain in rural areas among Human Resource for Health (HRH) in Tanzania. The study was conducted in Kigoma and Tabora regions as they have the lowest HRH densities, where, two districts were selected from each region. The study employed explanatory cross-sectional survey using data collected in one point of time. The study involved 230 participants who responded to questionnaire and 11 key informant...
ABSTRACT This study examines the relationship between corporate social responsibility (CSR), employee engagement and job satisfaction in leading Ghanaian companies. More specifically, the study examines the nature and form of CSR activities in the selected companies, the influence of CSR on job satisfaction and employee engagement as well as the independent relationship between job satisfaction and employee engagement. In all, three companies adjudged the best CSR companies in the 2015 editi...
ABSTRACT The issue of employee dissatisfaction and related attitude towards work is assuming alarming rate worldwide. The situation is even more serious in developing countries where working conditions are unattractive (Miroshnik, 2002). As indicated by Dartey-Baah & Amoako (2011), motivation is a key determinant of work performance. It strengthens, directs, and sustains human behavior. Motivation is crucial for organisations to function; without motivation employees will not put up their be...
ABSTRACT The study on ―How mobile phones are used for combating illegal fishing activities‖ aimed at assessing the contributions of mobile phones on fishing activities, roles of the government on the management of mobile phones used by fish dealers and analyzing the challenges faced by the government and the community on monitoring and managing mobile phones in combating illegal fishing activities in Makoko and Migobero wards in Musoma Municipality. The study involved two wards and the s...
ABSTRACT This study focused on the preparedness from flood disasters due to climate change and variability in Kyela district. Basically this study sought to; i) examine the link between climate change and variability and the occurrence of floods, ii) assess the impact of floods on socio-economic activities, iii) asses the level of preparedness in addressing flood disasters due to climate change and variability, iv) examine the challenges faced by the local community to engage in flood disast...
ABSTRACT The study sought to ascertain the extent to which Valley View University (VVU) has complied with the Data Protection Act (DPA) since the implementation of the E-HRS at the University. This case study sampled a total of thirty employees from diverse functional units of the University. The aim was to evaluate respondents’ acceptability, knowledge and understanding of E-HRS issues relating to the DPA, security issues in the DPA and adherence to such security issues. Findings revealed ...
ABSTRACT Following the extensive financial crises with its resultant collapse of some world leading businesses, the concept of corporate governance has received considerable attention in both industrial and academic circles. The role of board of directors in the death and survival of corporate entities has become a key component of the corporate governance architecture. The study examines the composition of board of directors and its effects on service delivery and firm performance in the Gha...