Impact Of Electronic Commerce On Retail Performance Case Study: Nakumatt Supermarket Kampala (Uganda)

Subscribe to access this work and thousands more

The purpose of the survey was to find out the impact of electronic commerce on retail performance of Nakumatt supermarket Kampala (Uganda). To achieve this, objectives were formulated which guided on examining the general objective of the survey. The specific objectives formulated were: first, to find out the type of e-commerce applications used in Nakumatt supermarket; second, to find out the efficiency ofNakumatt supermarket; third, to find out the relationship between e-commerce and retailing. The study was based on a survey design type of research where the research findings were recorded exactly as given by the respondents. It was a quantitative research which was descriptive in nature investigating on the impact of electronic commerce on retail performance of Nakumatt supermarket. The researcher carried out a descriptive analysis of the data collected to determine the current status of retailing and on the use of e-commerce, identify the key drivers behind e-commerce so as to deepen understanding and explanation of them as instruments of efficiency in retail performance.

Subscribe to access this work and thousands more