INFORMATION TECHNOLOGY AND EMPLOYEE RECRUITMENT IN THE INSURANCE COMPANIES IN THE ACCRA METROPOLIS

ABSTRACT

Organisations are using information technology and increasing their corporate websites pages for recruitment purposes. Despite this increased utilization of information technology for employee recruitment , the extent to which employers perceive information technology as a useful source of employment information and their reactions to these practices have not yet been studied in the insurance companies in Ghana. This study examined the role of information technology in employee recruitment in the insurance companies in the Accra metropolis. The sample consisted of 168 employees of six selected insurance companies in the Accra Metropolis. Data was acquired by making use of a survey, conducted in six insurance companies in Ghana. The result indicated that insurance companies in Ghana used an aspect of information technology in employee recruitment such as computers ,printers but some aspect of information technology are not in use such as social media. The research also reported that information technology has a role to play in recruitment activities, including: enhancing data processing of employee recruitment; enhancing better record keeping during employee recruitment exercises; enhancing monitoring of application for employment. Promote effectiveness in employee recruitment. The study recommended that national insurance commission should established information technology desk. This help desk will perform the traditional role of providing technical support on e-recruitment.