Management Style and Work Efficiency in Selected Telecommunication Companies Mogadishu, Somalia.

ABSTRACT The study investigated the relationship between management style and work efficiency among two conveniently selected private telecommunication in Mogadishu-Somal ia. Using descriptive correlation survey design, data was gathered from 87 respondents through questionnaire and analyzed quantitatively and qualitatively using frequencies, percentage, means, and Pearson’s Linear Correlation coefficient. The study objectives included describing the relationship between: i) autocratic style of management on work efficiency II) work efficiency of the employees in selected private telecommunication companies TI) autocratic style of management and level of work efficiency of the employees in the selected private telecommunication companies. The findings established that, the extent of autocratic style was generally high, the level of work efficiency was also generally high, and the two variables were positive and significantly correlated, this means rejecting the null hypothesis that there is no significant relationship between autocratic style and work efficiency. Arising from the findings appropriate recommendations and areas of further research were made. The conclusions were made in line with the objectives of the study; the study concurred with scientific Management Theory ;( Frederick Winslow Taylor, 1900,). There is a significant relationship between autocratic style and work efficiency in terms of corruption, financial statement fraud and asset misappropriation (r=0.5 11, Sig. value0.000), (r0.446, Sig. value0.000), (r0.286, Sig. valueO.000) and regression analysis indicated by significant effect (F100.048, SigO.000), satisfactorily adjusted R squared of 53% was established. The study recommends business investors to ensure that internal auditors are doing their control probably to help maintain the good position in their financial statements. Also, the study recommends the internal auditors to keep systematic procedures to fight against fraud, corruption and financial statement fraud.

 TABLE OF CONTENTS

Declaration ii

Approval iii

Dedication iv

Acknowledgement v

Abstract vi

Table of contents vii

List of tables

CHAPTER ONE 1

INTRODUCTION

1.1 Background of the study

1.2 Statement of the Problem 4

1.3 Purpose of the Study 4

1.4 Research Objectives~ 5

1.4.1 General Objectives~ 5

1.4.2 Specific Objectives 5

1 .5 Research Questions 5

1.6 Null Hypothesis 5

1.7 Scope of the study 6

1 .7.1 Geographical scope 6

1.7.2 Content scopeS 6

1.7.3 Theoretical scope 6

1 .7.4 Time Scope~ 6

1.8 Significance of the study 6

1,9 Operational Definitions of Key Terms 7

CHAPTER TWO .8

LITERATURE REVIEW 8

2.0 Introduction 8

2.1 Concepts, Ideas, Opinions from Authors/Experts 8

2.2 Employees Work Efficiency 13

2.3 Theoretical Perspective 16

2.4 The relationship between Management style and Work efficiency 16

CHAPTER THREE 19

METHODOLOGY 19

3,1 Research Design 19

3.2 Research Population 19

3.3 Sample Size 19

3.4 Research Instrument 21

3.5 Validity and Reliability of the Instrument 22

3.6 Data Gathering Procedure 22

3.6.1 Before the administration of the questionnaires 22

3.6.2 During the administration of the questionnaires 22

3.6.3 After the administration of the questionnaires 23

3.7 Data Analysis 23

3.8 Ethical Consideration 24

3.9 Limitations of the Study 24

CHAPTER FOUR 25

DATA PRESENTATION, ANALYSIS AND INTERPRETATION 25

4.0 Introduction 25

4.1 Demographic information of the respondents 25

4.2 The level of autocratic management style in the telecommunication companies in

Mogadishu Somalia 28

4.3 Level of work efficiency of employees in private telecommunication companies in

Mogadishu Somalia 30

CHAPTER FIVE 33

SUMMARY OF FINDINGS, CONLUSIONS AND RECOMMENDATIONS 33

5.0 Introduction 33

5.1 Summary of findings 33

5.1.1 Respondents background data 33

5.1.2 The level of autocratic management style 34

5.1.3 The level of work efficiency 34

5.2 Conclusion 35

5.3 Recommendations 35

5.4 Suggestions for Further Research 36

References 37

Appendix I: Transmittal letter for the respondents 39

Appendex II: Informed consent 40

Appendex III: Introduction letter 41

Appendex lV:~Research instrument 42

Appendex V:Researcher’s curriculum vitae 45