Motivational Imperatives in service industry (a case study of power holding company of Nigeria)

TABLE OF CONTENTS

CHAPTER ONE
INTRODUCTION
1.1     BACKGROUND OF THE STUDY 
1.2     STATEMENT OF THE PROBLEM 
1.3     PURPOSE OF THE STUDY
1.4     RESEARCH QUESTION
1.5     HYPOTHESIS FORMULATION
1.6     SIGNIFICANCE OF THE STUDY
1.7     SCOPE AND LIMITATIONS TO THE STUDY
1.8     DEFINITION OF TERMS

CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1      THEORETICAL FRAMEWORK FOR THE STUDY
2.1.1   THEORIES OF EMPLOYEE MOTIVATION
2.1.2   OTHER THEORIE OF MOTIVATION
2.1.3   MOTIVATION AND JOB SATISFACTION
2.1.4   METHODS OF JOB MOTIVATION
2.2     BACKGROUND HISTORY OF NEPA
2.2.1  FUNCTIONS OF THE PHCN INCLUDE
2.2.2  NEPA {PHCN} PROBLEMS.
2.3    CURRENT LITERATURE ON THEORIES POSTULATED RELEVANT TO MOTIVATION
2.3.1 CONTRIBUTION OF MOTIVATIO IN MANAGEMENT

CHAPTER THREE
3.1    RESEARCH METHODOLOGY
3.1.1 RESEARCH DESIGN
3.1.2 THE QUESTIONNAIRE DESIGN, DISTRIBUTION A COLLECTION OF RESPONSE
3.1.3 INTERVIEW QUESTIONS
3.1.4 OBSERVATION TECHNIQUE
3.2.1 PRIMARY DATA
3.2.2 SECONDARY DATA
3.3    POPULATION OF THE STUDY 
3.4    DETERMINATION OF SAMPLE SIZES/SAMPLE SELECTION 
3.5    SAMPLE PROCEDURES 
3.6    VALIDITY ON RELIABILITY 
3.7    STATISTICAL TOOL

CHAPTER FOUR
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
4.0   QUESTIONNAIRES PRESENTATION 
4.1   DATA PRESENTATION AND ANALYSIS 
4.2   Testing Of Hypothesis 

CHAPTER FIVE.
CONCLUSION, SUMMARY OF FINDINGS / RECOMMENDATION
5.1   CONCLUSION
5.2   SUMMARY OF FINDINGS 
5.3   RECOMMENDATIONS 
5.4   SUGGESTION FOR FURTHER RESEARCH 
       BIBLIOGRAPHY