PUBLIC RELATIONS AS A TOOL FOR ENHANCING INDUSTRIAL HARMONY: (A CASE STUDY OF NIGERIAN IMMIGRATION SERVICE ENUGU STATE COMMAND)

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ABSTRACT

There have been meaningful contributions by researchers on the subject, Public Relations.

This project developed after a series of consultants and research, it seeks to put to rest the thought of the minds of many people as to whether Public Relations is necessary in an industrial Organization.

It is our belief that despite being the means through which public relations is mostly propagated the industry, as an organization also has an image to protect the need for an effective public relations unit in an industry.

We have Nigerian Immigration Service Command Enugu as our case study as regards this project writing.

The structure of the material is fairly simple. There are five chapters altogether; chapter one deals with introduction of the research work, chapter two deals with the literature review, which explores the functions and importance of Public Relations Unites in an industrial organization.

In chapter three the researcher discussed the methodology of this work while chapter four is the data analysis. The last chapter, which is five deals with the conclusion and recommendations for further study.

TABLE OF CONTENTS

Title pageII

Approval pageIII

DedicationIV

AcknowledgementV

AbstractVII

Table of contentsIX

CHAPTER ONE1

Introduction1

1.1Background of the study3

1.2Statement of the research problem6

1.3Objectives of the study7

1.4Significance of the study9

1.5Research questions12

1.6Research hypotheses13

1.7Conceptual & operational definitions14

1.8Assumptions16

1.9Limitations of the study16

CHAPTER TWO18

Review of Literature18

2.1Sources of literature 18

2.2The Review19

2.3Summary of literature review32

CHAPTER THREE34

Methodology34

3.1Research method34

3.2Research design35

3.3Research sample36

3.4Measuring instrument37

3.5Data collection39

3.6Data analysis40

3.7Expected result40

CHAPTER FOUR

Data Analysis and Results41

4.1Data analysis41

4.2Results56

4.3Discussions64

CHAPTER FIVE

Summary and recommendation for further study68

5.1Summary68

5.2Recommendations for further study71

Bibliography75

Appendix78

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PUBLIC RELATIONS AS A TOOL FOR ENHANCING INDUSTRIAL HARMONY: (A CASE STUDY OF NIGERIAN IMMIGRATION SERVICE ENUGU STATE COMMAND)

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