RECORD KEEPING AND PERFORMANCE IN MEGA FM, GULU, UGANDA

TABLE OF CONTENTS

DECLARATION ....................................................................................................... .i

APPROVAL ............................................................................................................... ii

DEDICATION ......................................................................................................... iii

ACKNOWLEDGEMENT ....................................................................................... iv

ABSTRACT ................................................................................................................ v

TABLE OF CONTENTS ...................................................................................... vii

LIST OF TABLES .................................................................................................. .ix

LIST OF FIGURES ................................................................................................. x

CHAPTER ONE ....................................................................................................... !

INTRODUCTION ..................................................................................................... !

1.1Background of the study ............................................................................... I

1.2 Statement of the Problem ............................................................................ 3

1.3 Objective of the study ................................................................................... 3

1.3.1 Specific Objectives ...................................................................................... 3

1.4 Research Questions ....................................................................................... 4

1.6 Significance of the study ............................................................................. .4

CHAPTER TW0 ....................................................................................................... 5

LITERATURE REVIEW ......................................................................................... 5

2.0: Introduction .................................................................................................... 5

2.1: Conceptual framework ................................................................................ 5

2.3: Related Literature ......................................................................................... 6

2. 3.1: Types of records kept.. ............................................................................. 6

2.3.2: Records keeping management structures ........................................ 8

2.3.3: Challenges to record keeping .............................................................. ! I

CHAPTER THREE ................................................................................................ 13

METHODOLOGY .................................................................................................. 13

3.0 Introduction ............................................................................................... 13

3.1 Research design ....................................................................................... 13

3.2 Study area .................................................................................................. 13

3.3 Target population ..................................................................................... l3

3.4 Sample Size ................................................................................................ l4

3.5 Data collection .......................................................................................... 14

3.6 Data collection instruments ................................................................. 14

3.7 Data processing and analysis .............................................................. l4

CHAPTER FOUR. .................................................................................................. I 6

DATA PRESENTATION, INTERPRETATIONS AND ANALYSIS .............. I6

4.0 Introduction ................................................................................................... l6

4.1: Types of records kept by the station .................................................... I 6

4.2: Record keeping structures ....................................................................... 20

4.3: Constraints Faced by the Station in Record Keeping and

Management .......................................................................................................... 22

CHAPTER FIVE ..................................................................................................... 26

DISCUSSION, CONCLUSION AND RECOMMENDATION ...................... 26

5.0 Introduction ............................................................................................... 26

5.1 Discussion of Findings ........................................................................... 26

5.1.1: Types of records kept ............................................................................. 26

5.1.2: Record keeping structures ................................................................... 27

5.1.3: challenges of record keeping by Mega fm ........................................ 27

5.2 Conclusions ............................................................................................... 28

5.3 Recommendations ........................................................................................ 28

5.4 Suggestions for further research ............................................................ 29

5.5 Limitations of the study ............................................................................. 29

REFERENCES ....................................................................................................... 31

APPENDIX I: QUESTINNAIRE .......................................................................... 33

APPENDIX II: RESEARCH LETTER ............................................................... 36

APPENDIX III: MAP OF RESEARCH AREA. ................................................. 37 

ABSTRACT 

This study was carried out on record keeping and Mega fm performance in Gulu district, Uganda. The research analyzed the following objectives, establishing the records being kept by the station, investigate the records keeping structures in place and finding out challenges the company faces in its record keeping. The methods of raw data collection during the research included selection of sample of 30 respondents out of the total population of 70 using a simple random sampling technique. Questionnaires, interview guide and observation were used. The first objective was to establish the records being kept by Mega Fm and was discussed as follows; The financial records talk about the financial status and the general economic status of Mega fm station and include; balance sheets which state the station assets and liabilities analyzed through balance sheets, the statement of equity that show sources of capital, income statements indicate profits and losses and cash flow statements which indicate how the money is collected and spent. Employee Records include evaluations for employee performance and conduct; disciplinary actions files contain how and when an employee is disciplined and pay rolls are for pay purposes where wages are based on piecework or hourly rates as well as for labor management. Programming records; include death announcements, jingles and advertisements which are the major income earners for the station, not forgetting music. These records are kept in digital and physical forms. 7(30.4%) responded to better use of electronic records, 4(17.4%) responded to better use of wooden structures, 2(8.7%) responded to concrete structures and 10(43.5%) responded to the use of files. 20(87%) of the respondents agreed to facing constraints most of the times while 3(13%) noted that the constraints are incurred some times. v 15(65.2%) of the respondents attributed a small space of both the store and the library for poor record keeping. The building which houses the station is too small to accommodate all the radio departments and activities. 5(21.7%) responded to lack of computers, 1(4.4%) attributed it to unprofessional practitioners and 2(8.7%) attributed poor record keeping to insecurity. Records destruction which is a major record keeping problem has resulted into document lose which has created a stumbling block to information reference. Due a difficulty in information searching, work is delayed which leads to loss of advertisers since advertisers work on time and want their advertisements to be played on time as agreed upon. Loss of information cause huge losses to the station in terms of money. The audience has lost trust in the station due to empty promises that are some times aired where the records have been lost. Records loss has resulted into internal conflicts as staff keep on blaming each other for the loss.