ABSTRACT
Motivation is the term used to describe those processes, both instinctive and rational by which people seek to satisfy the basic drives perceived needs and personal goals, which trigger human behaviour. This study sought to investigate the factors that motivate employees in the workplace and their relationship to employee performance with special reference to Busia Municipal Council. The researcher adopted a descriptive research design. The target population for this study was all the employees of BMC at the headquarters in Busia. A representative sample was drawn from this population using simple random sampling. The data collection tool was the questionnaires which contained both closed ended and open ended questions.. These questionnaires were then edited and the data collected analyzed using the computer package.
Chapter One: Introduction1
1.1Background1
1.1.1Historical perspective:1
1.1.2Theoretical perspectives:3
1.1.3Conceptual perspective:3
1.1.4Contextual perspectives:4
1.2Statement of the problem5
1.3General objective6
1.4Specific objectives6
1.5Purpose6
1.6Significance6
1.7Scope7
1.8 Conceptual frame work8
Chapter Two9
Literature Review9
2.0Introduction9
2.1Motivation Overview9
2.2Theoretical Review10
2.2.1Herzberg’s two factor theory:10
2.2.2Maslow’s Need Hierarchy theory12
2.3Related Literature13
2.3.1Reward and employee motivation13
2.3.2Participation and employee motivation14
2.3.3Quality of working life and employee motivation14
Chapter Three16
Research Methodology16
3.0 Introduction16
3.1Research Design16
3.2Target Population16
3.3 Sampling Procedure16
3.4 Data Collection Methods17
3. 5Data Analysis17
3.6 Expected Output17
Chapter Four19
Results and Findings19
4.1 Introduction19
4.2 Descriptive Data Analysis19
4.2.1Department where respondents worked19
4.2.2Age of the respondents20
4.2.3Marital status of the respondents20
4.2.4Highest level of education achieved by the respondents21
4.2.5Duration of time respondents had worked with the Municipal22
4.2.6Terms of service24
4.3 Study Variables25
4.3.1 Motivation and Employee Performance25
4.3.2 Motivators present in the organization26
4.3.3Whether Motivation Affects Employee Performance27
4.3.4Whether the organization regularly evaluates the HRM policy especially with regard to motivation27
4.3.5 Whether it is possible to satisfy higher needs in all employees who desire it at the work place.29
Chapter Five30
Discussion, Conclusions and Recommendations30
5.1 Introduction30
5.2 Summary of findings30
5.3 Conclusions30
5.4 Recommendations:31
5.4.1 Recommendation for further research:31
References32
Appendices35
Appendix I: Questionnaire35
Appendix II: Introductory letter38
Appendix III : Acceptance Letter39
LIST OF TABLES
Table 1: Terms of service24
Table 2: Motivators present in the organization26
Table 3: Whether it is possible to satisfy higher needs in all employees who desire it at the work place29
LIST OF FIGURES
Figure 1: Employee performance8
Figure 2: Maslow’s Hierarchy of Needs theory13
Figure 3: Department Where Respondents Worked19
Figure 4:Age of the respondents20
Figure 5:Pie-chart representing the marital status of the respondents21
Figure 6: Highest level of education achieved by the respondents22
Figure 7:Duration of time respondents had worked with the fund23
Figure 9: Respondents rating of their organizations HRM policy with regard to Motivation25
Figure 11: Whether Motivation Affects Employee Performance27
Figure 12: Whether the organization regularly evaluates the HRM policy especially with regard to motivation28
Zedulaka, S. (2018). REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES.. Afribary. Retrieved from https://afribary.com/works/reward-participation-quality-of-working-life-and-motivation-of-employees
Zedulaka, Sanya "REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES." Afribary. Afribary, 22 Oct. 2018, https://afribary.com/works/reward-participation-quality-of-working-life-and-motivation-of-employees. Accessed 05 Nov. 2024.
Zedulaka, Sanya . "REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES.". Afribary, Afribary, 22 Oct. 2018. Web. 05 Nov. 2024. < https://afribary.com/works/reward-participation-quality-of-working-life-and-motivation-of-employees >.
Zedulaka, Sanya . "REWARD, PARTICIPATION, QUALITY OF WORKING LIFE AND MOTIVATION OF EMPLOYEES." Afribary (2018). Accessed November 05, 2024. https://afribary.com/works/reward-participation-quality-of-working-life-and-motivation-of-employees