Supply Chain Management And Organizational Performance A Case Study Of Demafreight Logistics Limited, Kampala

TABLE OF CONTENTS

DECLARATION.

APPROVAL ii

DEDICATION iii

ACKNOWLEDGEMENT iv

LIST OF TABLES viii

CHAPTER ONE I

INTRODUCTION 1

1.0 Introduction

1.1 Background oithe study 1

1.2 Problem statement 4

1.3 General objective 4

l.4 Specific objectives 4

1.5 Research questions 4

1 .6 Study scope 5

1 .6.1 Subject scope 5

1.6.2 Geographical scope 5

1.6.3 Time scope 5

1.7 Significance of the study 5

1.8 Conceptual framework 7

CHAPTER TWo 8

LITERATURE REVIEW 8

2.0 Introduction 8

2.1 Conceptual review 8

2.1.1 SCM practices 8

2. 1 .2 Organizational performance 11

2. 1 .3 Competitive advantage ii

2.2 Theoretical review 12

V

2.3 Empirical review.13

CHAPTER THREE 15

RESEARCH METHODOLOGY 15

3.0 Introduction 15

3.1 Research Design 15

3.2 Target Population 15

3.3 Sampling design, size and selection 15

3.4 Sample size 15

3.5 Sampling techniques 16

3.6 Sources of data 16

3.7 Methods of data collection and instruments 17

3.8 Data quality control 18

3.9 Study variables and measurements 18

3.10 Ethical consideration 19

3.11 Study limkations 19

ChAPTER FOUR 21

PRESENTATION, INTERPRETATiON ANI) ANALYSIS OF FINDINGS 21

4.0 Introduction 21

4.1 Demographic Characteristics 21

4. 1 . I Gender of respondents 21

4.1.2 Age of respondents 22

4. 1 .3 Academic Qualifications of respondents 23

4. 1 .4 Marital status of respondents 23

4. 1.5 Occupational duration of worker at the company in years 24

4.2 The impact of supply chain management on organizational performance of Demafreight

logistics Ltd 25

4.2. 1 Whether Supply chain management (SCM) has any impact on the performance of the

organization at Demafreight logistics ltd 25

4.2.3 How Supply Chain Management impact on the periormance of the organization at Dernafreight logistics ltd, Kampala district 26