THE CHALLENGES AND PROSPECTS OF SECRETARIAL PROFESSION IN THIS MODERN TECHNOLOGICAL ERA. (A CASE STUDY OF SELECTED ESTABLISHMENTS IN ENUGU STATE)

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ABSTRACT

High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established.

This project therefore, is undertaken to give actual background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these problems on secretarial productivity.

According to the study, these problems could lead to under utilization of secretaries, dissatisfaction with their jobs and lower productivity.

Using observation, interview and questionnaire methods, it was found out that the secretaries were also affected with poor promotional morale, lack of adequate motivation, lack of modern equipment and poor conditions of employment compared with their counterparts.

Also discussed were the prospects of secretaries in public corporations. The major findings was that there is poor promotional prospect in the secretarial profession.

However, the appraisal of secretarial profession should be advocated because it will avail the organization the opportunity of proper utilization of the secretaries. The secretaries will be willing to put in their best on the job thereby enhancing productivity.

TABLE OF CONTENTS

Title pagei

Approval pageii

Dedicationiii

Acknowledgementiv

Table of contentsvi

Abstract ix

CHAPTER ONE

1.0Introduction1

1.1Background of the Study1

1.2Statement of the Study6

1.3Purpose of the Study7

1.4Significance of the Study8

1.5Research Questions9

1.6Scope of the study9

Reference11

CHAPTER TWO

2.0Review of Literature12

2.1Introduction12

2.2The Problems of Nigeria Secretaries12

2.3Prospects of Nigerian Secretaries16

2.4The Current Problems and Prospects

of Secretaries in Public Corporations18

2.5Summary of Related Literature 30

Reference33

CHAPTER THREE

3.1Introduction35

3.2Research Design35

3.3Population of the Study36

3.4Sample and Sampling Technique36

3.5Sources of Data37

3.6Questionnaire Design and allocation38

3.7Method of Data Collection 38

3.8Method of Data Analysis39

CHAPTER FOUR

4.0Presentation and Analysis of Data40

4.1Introduction40

4.2Data Analysis40

CHAPTER FIVE

5.0Summary of Findings, Recommendations

and Conclusions54

5.1Discussion of Findings54

5.2Summary of findings56

5.3Recommendations57

5.4Conclusions59

5.5Limitations of the Study61

5.6Suggestions for Further Studies62

References64

Appendix 66

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THE CHALLENGES AND PROSPECTS OF SECRETARIAL PROFESSION IN THIS MODERN TECHNOLOGICAL ERA. (A CASE STUDY OF SELECTED ESTABLISHMENTS IN ENUGU STATE)

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