ABSTRACT
The main purpose of this study is to find out the problems of communication on organizational success using the Anambra Motor manufacturing Company ANAMMCO as a study.
In line with this, three research questions were framed. The sample size used was so of the senior and middle level executive from different department of the company to whom questionnaires were distributed
Their responses were analyzed and this led to the following findings.
•Communication integrates organizational functions
•Poor communication could lead to industrial unrest
•Improper functioning of communication in an organization could be caused by delay in information circulation, misinterpretation of message, improper circulation by the messengers and non posting of information on the notice board.
•Communication barriers exist in ANAMMCO
•Communication system is ineffective in ANAMMCO
•Effective commujnication can enhance and sustain good human business relations
•Organizational productivity could be adversely affected when communication is full of barriers
•Good business opportunities could be lost through communication ineffectiveness
•The productivity of ANAMMCO is high because there is no immediate substitute
•Ineffective communication is a major contributor to loss of viable business opportunities.
It was therefore recommended that
-The need for elaborate and clearly written down procedure for communication cannot be over emphasized
-The two way communication system must be jettisoned
-Communicating messages that are of either short-run or long-run importance should be done early enough
-ANAMMCO is advised to ensure that the communication barriers that exist in the organization should adequately contain.
-Organizations should occasionally organize seminars, workshops, conference etc. for their employees
-Management must have a genuine willingness to share information with employees.
TABLE OF CONTENT
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE
1.0INTRODUCTION
1.1Background of the study
1.2Statement of the problem
1.3Objective of the study
1.4Significance of the study
1.5Scope of the study
1.6Research questions
1.7Definition of terms.
CHAPTER TWO
2.0REVIEW OF RELATED LITERATURE
2.1Introduction
2.2Communication defined
2.3Types of communication
2.4The communication process
2.5Communication in the business organization
2.6Factors responsible for barriers to effective communication
2.7Problems of communication barriers
2.8Problems of communication barriers on organizational goals
2.9Problems of communication barriers on the financial aspects of the organization
2.10The attitude of the management and the general public
CHAPTER THREE
3.0RESEARCH METHODOLOGY
3.1Introduction
3.2Area of the study
3.3Population of the study
3.4Sample size definition
3.5Instrument for data collection
3.6Validity of instrument used
3.7Administration and collection of the questionnaires
3.8Method of data analysis.
CHAPTER FOUR
4.0DATA ANALYSIS AND INTERPRETATION
4.1Introduction
4.2Data analysis
CHAPTER FIVE
5.0FINDING, CONCLUSION AND RECOMMENDATIONS
5.1Findings
5.2Conclusion
5.3Recommendation
Bibliography
Appendix I
Appendix II