The Impact Of Communication On The Performance Of Employees Of An Organisation "A Case Study Of Kampala International University (Kiu)

TABLE OF CONTENTS

CHAPTER ONE

1.1 Introduction

1.2 Background to the study

1.3 Statement of the problem

1.4 Definition of key terms and Acronyms

1.5 Scope of the study

1.6 Objectives

1.7 Hypothesis

1.8 Justification

CHAPTER TWO

2.0

2.1

2.2

2.3

2.4

Literature Review

Introduction of Communication

Interpersonal Communication

The Purpose of communication

Barriers to effective Communication

CHAPTER THREE

3.0

3.1

3.2

Methodology

Research design

Methods of data

3.2.1 Questionnaire

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3.3

3.4

3.5

3.2.2 Interview Method

3.2.3 Sampling Strategy

3.3.4 Population

3.3.5 Sample Size

Procedure

Instruments used in data collection

3.4.1 Methods of data analysis

3.4.2 Editing

3.4.3 Coding

3.4.4 Tabulation

Constraints

CHAPTER FOUR

4.0 Data Analysis, Discussion And Findings

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4.1 Channels of Communication used in KIU .. ............... ... ........ ........... 22

4.2 Most frequently used channels of comm~................ ... .. ............ .. .... 24

4.3

4.4

4.5

4.6

Frequency of Communication

Context of communication

Whom you communicate with

How communication influences

work performance in KIU

4.7 Positive factors for desired responses

4.8 Negative factors of interpersonal

communication

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4.9 Impact of face to face communication

4.10 Yes, there is a positive impact of

face-to-face interaction

4.11 There is negative impact of

face-to-face interaction

4.12 Other factors affecting performance

CHAPTER FIVE

5.0

5.2

5.3

5.4

Introduction

Summary

Conclusions

Recommendations

BIBLIOGRAPHY

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