Impact of Customer Relationship Management on Customer Retention

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I. To examine the impact of customer relationship management on customer retention.

II. Queue related issues that customer face every day in the banking hall. how it relates to CRM effective loyalty.

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APA

Ogosi, T. & Ogosi, T (2018). Impact of Customer Relationship Management on Customer Retention. Afribary. Retrieved from https://afribary.com/works/tope-olukotun-1to-5-3

MLA 8th

Ogosi, Thelma, and Thelma Ogosi "Impact of Customer Relationship Management on Customer Retention" Afribary. Afribary, 12 May. 2018, https://afribary.com/works/tope-olukotun-1to-5-3. Accessed 05 Nov. 2024.

MLA7

Ogosi, Thelma, and Thelma Ogosi . "Impact of Customer Relationship Management on Customer Retention". Afribary, Afribary, 12 May. 2018. Web. 05 Nov. 2024. < https://afribary.com/works/tope-olukotun-1to-5-3 >.

Chicago

Ogosi, Thelma and Ogosi, Thelma . "Impact of Customer Relationship Management on Customer Retention" Afribary (2018). Accessed November 05, 2024. https://afribary.com/works/tope-olukotun-1to-5-3

Impact of Customer Relationship Management on Customer Retention

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