Technology and Work Group Diversity in Educational Institutions

At the end of this chapter, the reader should be able to:



i. Define diversity


ii. Identify the different generations in the work group 


iii. State the forms and types of diversity in the work group


iv. Explain how technology can aid work group diversity in educational institutions


v. State the advantages and disadvantages of a diverse work group


vi. Explain how to reap the benefits and minimize the challenges of diversity