Assessing Adr Mechanisms And Its Outcomes Over Conventional Conflict Resolution Mechanisms In Companies In Ghana: A Comparative Study Of Domestic And Multinational Companies

ABSTRACT Conflict and conflict management is undoubtedly very critical in any setting; organisations are no exception. The type of conflict management in organisations plays an essential role when it comes to achieving missions and visions. ADR is gaining widespread attention. Research on adoption of ADR mechanisms is practically non existent in Ghana. This research reviews the adoption of alternative dispute resolution (ADR) in Ghana and examines the incidence in firms of ADR practices addressing individual and group grievances and disputes. The paper reveals the limited diffusion to date of ADR practices and shows that the uptake of ADR is associated with the degree to which firms have adopted high-commitment HRM practices. It adopts the qualitative method to adequately examine the techniques adopted in organizations in terms of conflict management. Organizations that place importance on developing people-centred HRM policies are more likely to be disposed to adopting state-of-the-art conflict management practices designed to solve workplace problems quickly and fairly.