EFFECT OF MANPOWER TRAINING AND DEVELOPMENT IN SERVICING COMPANIES: A CASE STUDY OF SOME SELECTED COMPANIES IN RIVERS STATE.

ABSTRACT





Training and development helps to ensure that staffs in servicing companies posses the knowledge and skills that they need to perform their jobs effectively, take onnew responsibilities and adapt to changing conditions. Consequently, this study investigated the effects of manpower training and development using Port-Harcourt Electricity Distribution Company and Dagrow Resources Limited, Port-Harcourt as its case study. From our investigation, we discovered that the success of every servicing company depends largely on the ability and expertise of those who operate both at the managerial and lower levels. Such abilities and expertise usually stems from the knowledge they posses and the trainings received.This research covers five chapters but cannot claim to be exhaustive on this subject and therefore recommends that other scholars should build on this work and make further improvements on it.


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page                                                                                       i

Certification                                                                      i

Dedication                                                                         iii

Acknowledgement                                                       &nbs