EFFECT OF PERFORMANCE APPRAISAL IN AN ORGANIZATIONS (A CASE STUDY OF NATIONAL ELECTRIC POWER AUTHORITY (N.E.P.A) ENUGU DISTRICT OFFICE)

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ABSTRACT

Every manager in organizations takes action everybody, which affects people.

Most often he may create or avoid problems support or suppress creativity, inspire on frustrate his punition of the human organization.

It becomes ever clearer when considered from the view point of appraising performances of his subordinates. Hence, the ability of most organization to appraise the performance of their employees accordingly has resulted in low productivity.

Relevant literatures were reviewed and this exposed the views of various researchers on performance appraisal. And the procedures used for the collection of data were the questionnaires and oral interview. The stratified random sampling method was used to choose the respondents.

From the analyzed data, it was discovered that the results of the yearly performance evaluation were mostly used as the basis for personal decision. Hence, the appraisal system seems to have tremendous impact on promotion, termination and increment of salaries of - employees of National Electric Power Authority (NEPA).

It was recommended among other things that performance appraisal of - employees should not be the only basis through which they are promoted or receive their increments and other benefits.

TABLE OF CONTENT

Title page i

Dedicationii

Acknowledgementiii

Abstractiv

Table of content vi

CHAPTER ONE

1.1Background and need of the study 1

1.2Statement of problem / research questions 5

1.3Objectives / purpose of the study 7

1.4Formulation of he hypothesis 8

1.5Significance of the study9

1.6 Scope of the study 11

1.7Limitations of the study11

1.8Definition of terms 13

Reference 15

CHAPTER TWO

Literature review16

2.1Definitions16

2.2Evolution of the concept 17

2.3Meaning and purpose of performance appraisal 20

2.4Appraisal objectives21

2.5Approaches to the performance appraisal 24

2.6Performance appraisal methods 26

2.7References 33

CHAPTER THREE

Presentation and analysis of data34

3.1Summary findings58

3.2Conclusion 60

3.3Recommendation60

References 63

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EFFECT OF PERFORMANCE APPRAISAL IN AN ORGANIZATIONS (A CASE STUDY OF NATIONAL ELECTRIC POWER AUTHORITY (N.E.P.A) ENUGU DISTRICT OFFICE)

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