EFFECT OF TRAINING AND DEVELOPMENT ON ORGANIZATIONAL EFFECTIVENESS

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ABSTRACT


This research work examined effect of training and development on organizational effectiveness in selected organizations in Lagos State. In any organization employees contributes major assets. The active role they play towards a company's success cannot be underestimated, As a result, equipping these unique assets through effective training and development becomes imperative in order to maximize the job performance and position them to take on the challenges of today's competitive business climate. This thesis attempts to evaluate and analyze the effect of training and development on organizational effectiveness with particular reference to some selected organizations in Lagos State. The data were gathered from a sample of the study's population of 5 selected organizations within Lagos Metropolis. Simple percentage was used to analyse the data; Mean rating was used in analyzing the research question and Chi-square statistical tool was used in analyzing the hypotheses. In order to understand the study's aim, four goals were developed which focused particularly on identifying the training programme's existing in the organization, the objective of the training and development offered, the methods employed and finally the effects of training and development on employee performance. A qualitative research approach of the data collection was adopted using a questionnaire comprising of 15 questions distributed to 350 respondents and 320 copies were retrieved for data analysis. Based on this evaluate sample the results obtained indicate that training and development have a clear effect on the performance and effectiveness of employees. The findings can prove useful to Human resource managers, Human resource policy decision makers, as well as training and academic institutions.

TABLE OF CONTENTS
CONTENTS      PAGES
Title Page:……………………………………………………………………….i
Certification: …………………………………………………………………..ii
Dedication: ……………………………………………………………………….iii
Acknowledgement: ………………………………………………………………iv
Abstract: ………………………………………………………………………….v
Table of Contents: …………………………………………………………………vi

CHAPTER ONE: INTRODUCTION
1.1Background of the Study: …………………………………………………1
1.2Statement of the Problem: …………………………………………………2
1.3Research Questions: ………………………………………………………3
1.4Research Hypotheses:…………………………………………………..….3
1.5Purpose of Study: ………………………………………………………….3
1.6Significance of Study:……………………………………………………..4
1.7Limitations: ………………………………………………………………4
1.8Definition of Terms: ……………………………………………………..5
CHAPTER TWO: LITERATURE REVIEW
2.1Introduction: ……………………………………………………………..6
2.2Personnel Management and Human Resources Management as a concept:..7
2.3Training: ……………………………………………………………………8
2.4Development: ………………………………………………………………9
2.5Organization Development: …………………………………………………10
2.6Benefit of a Well Defined Training and Development System:……………11
2.7Management Development and Organizational Effectiveness:……………..12
2.8The Strategic Role of Training and Development System:…………………13
2.9Training and Development: Organizational Policies:……………………….16
2.10Training and Development: Identifying the Needs:……………………….17
2.11Building of Transfer into Training and Development:…………………….19

2.12Training and Development Methods:……………………………………21
2.13Training and Development: Evaluation Strategy:………………………..22
2.14Training and Development: Sustainability and Advancement:…………..23
CHAPTER THREE: RESEARCH METHODOLOGY
3.1Introduction:…………………………………………………………………..25
3.2Nature and Description of Data: ……………………………………………..25
3.3Research Design: ……………………………………………………………26
3.4Source of Data: ……………………………………………………………..26
3.5   Population: …………………………………………………………………26
3.6   Sample and Sampling Techniques: …………………………………………26
3.7   Method of Data Collection: …………………………………………………27
3.8   Validity of the Research Instrument: …………………………………………27
3.9Reliability of the Research Instrument: ………………………………………27
3.10Method of Data Analysis: …………………………………………………….27
CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1     Introduction: …………………………………………………………………29
4.2     Analysis of Respondents Biographical Data: ………………………………29
4.3     Analysis of Research Questions: ……………………………………………30
4.4Hypotheses Testing: …………………………………………………………38
4.5Finding and Discussion: ……………………………………………………..41

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1Introduction: …………………………………………………………………42
5.2Summary: …………………………………………………………………….42
5.3Conclusions: …………………………………………………………………43
5.4Recommendations: ………………………………………………………….43Bibliography …………………………………………………………………44Appendix I (Covering Letter) …………………………………………………48
Appendix II (Questionnaire) …………………………………………………49

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