The purpose of this study is to assess the effect of employee discipline on performance in parastatals in Kenya with a specific focus on the Kenya Revenue Authority. The objectives of this study are to determine the influence of organizational policies on performance in Kenya Revenue Authority, assess the influence of leadership styles on performance in Kenya Revenue Authority, deduce the effect of team work on performance in Kenya Revenue Authority, determine the effect of employee relation...
The study examined the factors affecting the effectiveness of strategic planning in the public primary teachers' training colleges in Kenya. Specifically, the study sought, to establish the extent of adoption of formal strategic planning in the public primary teachers' training colleges in Kenya, to investigate the effect of performance contracting on strategic planning effectiveness in the public primary teachers' training colleges in Kenya, to examine the extent to which monitoring and...
Electronic commerce (e-commerce) offers considerable exploitable potential for micro, small, and medium enterprises (MSMEs). The innovation presents vast opportunities for business organisations to infuse efficiencies in their operations and processes in order to serve their customers more efficiently, enter new markets, and rationalise their business processes. Despite the potential, however, there is evidence of slow uptake of e-commerce by MSMEs in developing countries including Kenya. Fai...
Over the past two decades, the term 'entrepreneurship' has received ever-increasing levels of media and government attention. The primary reason for such attention is the well-documented evidence of the positive relationship between entrepreneurship and economic growth. It has therefore been in the best interests of a nation's economy for governments to engender an entrepreneurial culture that advances the development of indigenous enterprise, and the promotion of individual 'entrepreneu...
Small and Medium Enterprises (SMEs) in Kenya have not performed creditably well and hence have not played the expected vital and vibrant role in the economic growth and development of Kenyan economy. This situation has been of great concern to the government, citizenry, operators, practitioners and the organized private sector groups especially because many of the SMEs owners are faced with unpredictable operating environment which presents many entrepreneurs with a challenge of both growing ...
Adoption of integrated financial management and information system (IFMIS) is for effective management and sourcing procedures within the government, and it is meant for streamlining the financial processes and provision of standard, real-time and accurate financial statements. IFMIS aims at cutting down cost of operations, corruption and fraudulent activities and increase transparency and accountability within government ministries and agencies. But the challenges associated with financial m...
Abstract Total quality management describes a philosophy of management that aims at exceeding the current as well as future stakeholder expectations through continuously improving process, goods, and services. However, even though total quality management enhances employee performance, many public organizations and more specifically Kenyatta National Hospital is experiencing deteriorating performance of the employees due to internal and external issues. Therefore, this study’s main objecti...
ABSTRACT Over the past decade Project Management has acquired much significance and is gaining popularity in many organizations. According to modern business environment the feature that sets apart an organization and determines its success or failure, is basically its capability to suit its business process to new and innovative methods faster than the competition. A lot of organizations internationally and locally have adopted Enterprise resource planning (ERP) implementation as a major bu...
Companies now face more challenges as the turbulence in the environment continues. Getting and maintaining loyal customers for higher organizational performance is critical for survival and growth. This study aimed at identifying the effect of the customer relationship marketing on organizational performance in the crop protection industry, with a case study of RealIPM Company. There have been prices adjustments due to competition, promotional material and rebranding and all this efforts...
Within the county government, there has been an element of discontent amongst various cadres of employees over differential compensation structures. These different groups of staff have different working terms and reward structures despite working for the same employer and sometimes in jobs requiring equivalent qualifications. The existing studies have not examined employee satisfaction within the county government system in a devolved government structure. The influence of the different...
ABSTRACT Stock prices in Kenya have been experiencing drastic volatility in the recent past. In the year 2015 alone, the value of the listed companies shrunk by about Ksh 250 billion representing about 25% of the national government annual budget. Performance of stock market is an important proxy of a country’s economic environment. Globally, economists, financial analysts and investors are interested in comprehending the factors that affect the fluctuations of stock markets. When the stoc...
With the globalization and technological advancement rapidly engulfing the developing economies a lot of changes are taking place in business circles. Local industries are slowly being marginalized by multinational companies and franchised sectors. These trends have not spared local alcoholic beverages manufacturers and distributors. Giant distributors are slowly edging out smaller and medium enterprises because of their bargaining power, product line dominance, price control and their a...
Enterprise Resource Planning (ERP) is a complex system which is very useful in an organisation by making resources accessible from one interface hence improving efficiency, data integrity and customer satisfaction. However the implementation of ERPs is complex hence the need to evaluate relationships between ERP implementation factors and Organisational performance ERPs can be viewed in a “4P model” composed of 4Ps namely Product representing software component or modules installed; ...
The dynamism of the business environment implies that organization have to constantly redesign their strategies in order to remain competitive or to survive. The capacity for an organization to thrive in such an environment will be dependent upon their capacities to come up with appropriate strategies. This study sought to assess the strategic responses to the performance among public enterprises in Kenya, with a case study of Postal Corporation of Kenya branches in Mandera County. The s...
Abstract The study investigated on factors influencing Corporate Social Responsibility programmes implementation in the commercial banks in Kenya. Currently there are 44 commercial banks in Kenya as per the Central Bank of Kenya 2011. From 2005 to date commercial banks are actively engaging themselves in the CSR Programmes. The findings of this study will be significant to the commercial bank management in the decision making to know whether they should continue investing in CSR or not. Othe...