Small scale traders are fast growing sectors of the economy due to their simple nature of operations. The growth of this sector of the economy is due to the increase in unemployment rate as a result of increase in population. It is therefore important for the government to tap the revenue from this sector to contribute to the overall revenue of the country. Tax is a vital source of revenue for the government yet it has never been easy for the tax authorities to ensure that most taxpayers are ...
Attitude means a feeling or an opinion about something or someone or a way of behaving that is caused by this feeling or opinion. Knowledge of entrepreneurship is likely to shape the attitude of the young people and motivate them to start their own business or come up with new innovations in the future without just expecting to end up in the white collar jobs or being employed. Over the years the young people have been found to favour being employed rather than coming up with their own busi...
Banking sector have had high competition in Kenya due to large number of commercial banks and rising increase of Micro Finance Institution as well as Saving and Credit Cooperative Societies. Customer loyalty is inevitable and each bank straggles to outdo each other in getting the greatest customer numbers leading to them investing in different marketing strategies. The study sought to investigate the effect of marketing mix on customer loyalty in commercial banks in Kericho County, Kenya. The...
Change management is a style of management that aiming to at encourage individuals and organizations to deal effectively with their work place changes. For change management to be successful and positively impact, organizational supervisors or managers should enroll employee participation and understand what motivates their team. Organizations undergoing transformations must have teams that champion the change process. This demands that all employees within the institutions desiring change e...
The Airline industry in Kenya is faced by several challenges. The challenges being faced include diminishing market potential, high fuel prices, safety records, need for skilled human resources, internal liberalization, high taxes and the environment. While looking at the market capacity and potential perspective, intercontinental capacity to and from Africa by African airlines currently stands at 36.4% compared with 63.6% by non-African airlines mainly from Europe, the Middle East and lately...
The public has for long time complained about the performance of customs and border control department due to its numerous complex procedures for clearance of goods imported to the country. This study examines the effectiveness of the computerized system on the performance of Customs and border control department of Kenya Revenue Authority. The research design used for this study was descriptive survey. The target population was 120. The sample chosen comprised staff working in various tax co...
Understanding organizational performance in the construction industry has become more critical due to the stiff competition in the market. This has necessitated the need for learning, invention, innovation, flexibility and how to manage change and knowledge in the construction industry are also some of the critical issues that necessitate attention to the organizational Performance in the construction industry today. There has been continued growth of the need for adoption strategic manageme...
Microfinance institutions in Kenya continue to put in a lot of effort to take microfinance services closer to the people and to MSMEs who do not have opportunities to access formal financial systems. Despite all these efforts, MSMEs have stagnated in terms of growth. It is in this respect this research investigated the contribution of microfinance services to the growth of MSMEs in Bungoma County. The main objective of this study was to determine the contribution of microfinance services to t...
While strategy is a practically central concern in contemporary management, its successful implementation remains an essential challenge for virtually any organization. In situations where the organization‟s environment is changing, the organization itself is faced with a need to change. The fact that local authorities in Kenya were in transition following promulgation of the new constitutional dispensation, required an appropriate background and detailed understanding on previous and exist...
The trading with derivatives has developed over a long period of time though the greatest impact has been felt over the last three decades. Derivatives markets have changed overtime from trading with the simple contracts to very advanced and exotic instruments. Though Kenya has been lagging behind in the derivative markets development, a lot of ground work has been put in place for the trading with legislature in place and the CMA putting up a department to oversee the development. Lack of su...
The performance of public universities in Kenya has been on the spotlight for several years now. Public universities have been faced with challenges of insufficient resources yet the number of students enrolled increases every year. These institutions have thus been accused of offering low quality of education leading to increased rates of unemployment among their graduates. To deal with these challenges, these institutions have implemented changes in their systems, processes and people. Whil...
Despite the existence of legal and institutional framework of internal auditing in Isiolo county government, there has been increasing trend of misappropriation of taxpayer money as pointed out in the Auditor General Audit reports. Although it is not documented to have a county with zero cases of misappropriation of public fund, the increasing trend of financial impropriety in Isiolo County over the past three years poses a great risk of the county government not achieving its objectives unle...
Corporate entrepreneurship has been regarded an important element of successful organizations since it has its consequences in increasing productivity, improving best practices, creating new industries, enhancing international competitiveness. Corporate entrepreneurial orientation plays a critical role in influencing bank performance in competitive market in Kenya. For instance, Kenya Commercial Bank Kenya Limited embraced corporate entrepreneurial approach and expanded with branches opened i...
To thrive in the dynamic business environment, business entities have to embrace change as it becomes due. Management of change ensures business survival and also plays a key role in keeping the competitive edge of organizations. In the backdrop of the numerous dynamic shifts characterizing the banking sector environment in Kenya, it is imperative for commercial banks to come up with a clear change management framework as change is often speedy and complex. The purpose of this study was to de...
Expanding the manufacturing sector is a major part of the government‟s Vision 2030 economic development plan to transform Kenya into a middle-income country by growing the manufacturing to account for 20% of GDP by 2030 which is nearly twice today‟s level, at 10.6%. Addressing some outstanding constraints in the manufacturing sector is the panacea of achieving the goals. The main objective of this study is to evaluate the effects of TQM practices on performance of manufacturing firms in N...