ABSTRACT The study was motivated by persistent operational risk exposures which could be pointed in daily operations at PSMI Westend Hospital and challenges have led to failed quality services and smooth running of operations in the organisation. The purpose of the study was to assess the effectiveness of operational risk practices at the organisation and to establish alternatives which can be used to mitigate and take control of the operational risk exposure the organisation is facing. The r...
ABSTRACT Local authorities face a general problem of having huge debts. This suggests that self-generated revenue is no longer sufficient for municipalities to undertake their service delivery activities. This study addressed three research questions. What are the possible reasons why some consumers are failing to pay for services? What are the contributing factors for non-payment of services on service delivery? What strategies exist to encourage and maintain the payment for services? The st...
Abstract: This study was conducted following the research conducted by Kasoga (2014) in Tanzania which proved empirically that the joint liability lending model first used in Bangladesh was not replicable in other ethnic groups in Tanzania, which were Chaga from Kilimanjaro Region, the Zaramo from Coast Region, the Kinga from Njombe Region and the Gogo from Dodoma. She found that the joint borrowers perceived joint liability lending model as inappropriate lending model because of high percei...
ABSTRACT This research sought to assess the effectiveness of brand awareness strategies that were implemented by Peace Security to enhance brand visibility. The study was motivated by intense competition in the security industry, stagnant market share growth and dominance of a few brands in an industry with over a 1500 registered security companies. Peace security has been in the security industry for more than a decade but remained little known compared to late entrants despite various brand...
ABSTRACT The researcher’s main objective in carrying out the study was to investigate the influence of non financial incentives on employee motivation. The research was triggered by the researcher’s wish to improve the welfare of the workers at CF Pvt Ltd. This was in response to an outcry by the employees over poor remuneration, long working hours and poor working conditions at the organisation. These conditions caused an increase in the labour turnover rate. Turnover resulted in a loss ...
ABSTRACT The main purpose of this study was to investigate the factors influencing the ineffective implementation of strategic plans in the MRLGHRD and identify possible remedies to improve the situation. The study was guided by four objectives and data were collected to answer the research questions. An administered questionnaire were used, both descriptive (qualitative) and quantitative data were collected and analysed in order to answer the questions of the study. The study also used a com...
TABLE OF CONTENTS ACKNOWLEDGEMENTS ............................................................................................ II LIST OF TABLES .........................................................................................................VII LIST OF FIGURES ..................................................................................................... VIII ABSTRACT .................................................................................................................
ABSTRACT This study intended to establish the relationship between each of the selected social economic variables i.e. age at retirement, gender, and monthly pension, and the lifespan of retirees in Tanzania. The study employed quantitative research approach and diagnostic research design to measure the relationship between social economic variables of retirees and retirees’ lifespan in Tanzania. The nature of the data used was secondary, collected from Public Service Social Security Fund (...
ABSTRACT The research focuses on the roles of corporate governance in the Nigeria commercial bank performance, a case study of UBA (United Banks of Africa). The major objective of the study is, to determine the extent to which noncompliance with corporate governance codes by the bank executives contributed to this present crisis and management problem, to ascertain the relationship between cooperate governance and the performance of commercial banks in Nigeria, to investigate if there is any ...
Abstract Perceive risk is an important factor that influences the adoption intention. Perceived risk associated with the use of microfinance institutions' lending model may adversely affect borrowers. Researchers had applied the concept of perceived risk with the Technology Acceptance Model (TAM) to measure the use of information technology but overlooked the use of TAM on microfinance institutions lending models. This study integrates TAM with the adoption of joint vs. individual liability....
ABSTRACT This thesis explores the possibility of improving the collection and disbursement processes and procedures of the Vocational Education Training (VET) levy by the Namibia Training Authority (NTA), to determine challenges faced by the NTA in administering the VET levy, and to propose a framework for the collection and reimbursement or redistribution of the fund. The study was based on a sample of sixty respondents. Only fifty-four took part in the actual study representing a response ...
ABSTRACT This study sought to establish the relationship between antecedents and outcomes of employee engagement in soft drink industry in Uganda. The specific objectives of this study were (1) to ascertain the relationship between engagement antecedents and employee engagement; (2) to determine the relationship between employee engagement and the work outcomes; (3) to establish whether after controlling for the antecedents of engagement, employee engagement will predict unique variance in w...
ABSTRACT The role of Microcredit institutions in poverty reduction in developing economies has been increasingly realized over the years. This study examines the socio-economic impact of microcredit on beneficiaries of Techiman Municipality. It was noted that majority of respondents have agreed on the definition of microcredit as "A broad term that includes deposits, loans, payment services and insurance to the poor" . Again an interesting thing to note is that, during the focus group discus...
ABSTRACT The study set out to examine the determinants of restoring the culture of saving in banks among Zimbabweans over the post-independence Zimbabwe. Both quantitative and qualitative approaches were used in the study. Primary data from 200 bank customers from across the ten provinces of Zimbabwe randomly selected was used in the study to gather opinion regarding the restoration of savings practices among Zimbabweans. Secondary data from the Reserve bank of Zimbabwe on bank deposits, bank...
Abstract The study investigated the effects of branding on Godfrey Okoye University students’ patronage of GSM service providers. It sought to find out the most patronized GSM network by students of Godfrey Okoye University Enugu. A descriptive survey research design was used in carrying out this research work with a population of 1600 students. A sample of 309 students were used for the study. The researcher used Taro Yamane formula in determining the sample size for the students. The ...