ABSTRACT The study examined the influence of motivation, job satisfaction, organisational commitment, and intention to quit teaching among teachers in Public Senior High Schools in Tamale Metropolis. The cross-sectional design was adopted in the study. A representative sample size of 203 was selected for the study using self-administered questionnaires. Descriptive statistics including means, standard deviations, frequencies and percentages were used to summarise the data characteristics. Th...
ABSTRACT The poor attitudes of Hospital staff in the Cape Coast Metropolitan Hospital has sought to question the leadership abilities and styles of the hospital management. Leadership abilities to influence their followers are often linked to the type of style they adopt. This study aimed at assessing the effect of leadership styles on employee performance in Cape Coast Metropolitan Hospital. The study was both qualitative and quantitative and adopted the survey and cross-sectional designs....
ABSTRACT Despite entrepreneurship being regarded as a driving force in the development of many countries, few studies have been conducted to investigate the various motivational factors that influence performance. This dissertation therefore attempts to examine the relationship between various motivation factors and firm performance of the entrepreneurs in the New Juaben Municipality. Descriptive research design was employed in this study. Simple random sampling was employed to select 205 SM...
ABSTRACT The study aimed at assessing employee’s perception of management leadership style and its effect on their performance. The main objective of the study was to investigate employees’ perception of management leadership styles (democratic, job-centred and employee-centred) and its effects on their performance. A survey research strategy was used in which a well-structured questionnaire was adopted to collect data of leadership styles and employees’ performance. Out of the populat...
ABSTRACT The study set out to investigate customers’ assessment of the products and services of Air Liquide Ghana Limited in the light of its present position in a competitive market. A cross-sectional survey was conducted to collect data from a sample of 200 customers out of the 1100 customers in the study area. The results from the study indicate that customers are generally satisfied with the product and service quality of Air Liquide Ghana Limited. Both the desire and expectation di...
ABSTRACT Employee turnover is a problem for organizations and is one of the challenges facing human resource managers. This study was motivated by the desire to find out the nature of employee turnover in the hotel industry in Cape Coast and Elmina, the factors that account for it and probable solutions to the problem. A stratified sampling procedure was used to select 240 employees and 40 management personnel for the study. Primary data were gathered through the administration of questionna...
ABSTRACT The study sought to examine customer relationship management and customer satisfaction with Mobile Telephone Networks (MTN) Ghana. Specifically, the study sought to uncover how Mobile Telephone Networks Ghana maintained quality relationship with customers using its Customer Relationship Management system and also how customer relationship management can influence customer satisfaction among Mobile Telephone Networks subscribers without overlooking other determining factors of satis...
ABSTRACT One of the most challenging tasks for most organisations today is not just retaining talented employees but fully engaging them, and capturing their minds and hearts at each stage of their work lives. Hence, this requires the need to put in place effective Human Resources policies that will fully suit the needs of employees in order to gain their loyalty and retain them. The current study sought to assess the level of employee engagement and by extension their turnover intentions i...
ABSTRACT The success of every organization depends largely on the competence of their workforce. Training and development for employees has been identified as a major strategic tool adopted by organizations to enhance and achieve their goals and objectives. The study sought to examine the impact of training and development on the performance of employees using Abrafi Memorial Hospital as the case study. The target population involves employees (50) of the hospital. The study adopted census ...
ABSTRACT Small and Medium Scale Enterprises offer immense contribution to the economic development of Twifo Hemang Lower Denkyira District and Ghana as a whole. The dominance of small and medium scale enterprises in Twifo Hemang Lower Denkyira District and in Ghana as a whole is as result of minimum capital requirement, easy formation, use of indigenous raw materials, localized operation, less gestation period and most above all profit motives. It is anticipated when proper financial managem...
ABSTRACT The mobile telephony industry in Ghana has in recent times increasingly employed corporate sponsorship as a marketing tool. This study sought to find out the effectiveness of using corporate sponsorship as a marketing tool. The study made use of both primary data and secondary data. Two classes of respondents were used in this study: respondents from the mobile telecommunication companies (sponsors) and the beneficiaries of the sponsorship packages (sponsees). The two main data coll...
ABSTRACT The study measured the impact of rewards and compensation on employees’ performance within the Ghana Education Service. Specifically, the objectives of the study were to identify the rewards and compensation practices implemented within the Ghana Education Service, to assess the impact of intrinsic rewards on employees’ performance and finally to investigate the impact of extrinsic rewards on employees’ performance. This study was positioned within the positivism worldvi...
ABSTRACT This work was designed find out the extent to which leadership styles affect the commitment level of staff of the Eastern Regional Hospital, Koforidua. The study used a stratified sampling technique, where the respondents were grouped to form homogeneous strata being senior and junior staff. Systematic sampling was then used to select respondents from each stratum. A sample of one hundred and ten (110) employees was selected from a total population of eight hundred and twenty-seven ...
ABSTRACT The study investigated how brand image impact on consumer purchasing of electronic gadgets within the Kumasi metropolis. This study followed the positivist paradigm hence, quantitative methodology was adopted. The total population for the study covered the entire students of the Graduate School of the University of Education-Winneba, Kumasi campus. The population size for this study was 525. The study employed purposive sampling and used Krejcie and Morgan (1970) sampling table to ...
ABSTRACT The study assessed pay disparity impact on catholic health workers within the Ashanti region of Ghana. Specifically, the objectives of the study were; to examine the kind of perceived pay differentials that exist at the Catholic Health Service, to examine the nature of relationship that exists between perceived pay differentials and employees’ performance at the Catholic Health Service and finally to assess the reaction of employees in senior and lower positions regarding the dif...