INDUSTRIAL RELATION AS A VERITABLE INSTRUMENT FOR THE SETTLEMENT OF INDUSTRIAL DISPUTE IN AN ORGANISATION. (A CASE STUDY OF NIGERIA BEWERIES PLC, ENUGU)

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ABSTRACT

This research work tied to find out if industrial relation is vital in the settlement of disputes in an organization. This research work consists of fire chapters.

Chapter one contains a general discussion of industrial relation as seen by different people. It went further to state the problems to be studies and why this study was carried out, the scope and limitation of the study and finally the research question and references.

Chapter two contains a number of past related literature, examined by other studies as it relates to how industrial relation is vital in the settlement of dispute in an organization.

Chapter three deals with the design of the study, the methods used in collecting relevant data. It is also deals with ways limit the study of this work. The data got from the research survey were analyzed and interpreter in chapter four and also hypothesis were tested.

Finally, the summary of findings, conclusion on the research and

recommendation made by the researcher are highlighted in chapter five.

If the organization would put the recommendations made in this study to work, they will not only achieve efficient and effective management but also achieve their goal, that is profit maximization.

TABLE OF CONTENTS.

Cover page

Title page

Approval page

Dedication

Acknowledgements

Abstracts

Table of contents.

CHAPTER ONE

INTRODUCTION

1.1Background of the study

1.2Statements of problems

1.3Purpose of the study

1.4Scope of the study

1.5Research questions

1.6Research hypothesis

1.7Significance of the study

1.8Limitations of the study

1.9Definition of terms.

References.

CHAPTER TWO

LITERATURE REVIEW

2.1An overview of industrial relation

2.2Concept of conflict

2.3Cause of conflict

2.4Collective bargaining

2.5Procedure for conflict

CHAPTER THREE

RESEARCH DESIGN AND METHODIOLOGY

3.1Research design

3.2Area of study

3.3Population of the study

3.4Sample and sampling procedure/techniques

3.5Instrument for data collection

3.6Validation of the instrument

3.7Reliability of the instrument

3.8Method of data analysis

3.9Method of data collection.

Reference.

CHAPTER FOUR

DATA PRESENTATION AND ANALTSIS

4.1Presentation and analysis

4.2Testing of hypothesis

4.3 Summary of the result.

Reference.

CHAPTER FIVE

SUMMARY OF FINDINGS

5.1Conclusion

5.2Recommendations

5.3Suggestions for further research

5.4Implication(s) of research findings

QUESTIONNAIRES

APPENDIX

BIBLIOGRAPHY

NEWSPAPERS AND JOURNALS.

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INDUSTRIAL RELATION AS A VERITABLE INSTRUMENT FOR THE SETTLEMENT OF INDUSTRIAL DISPUTE IN AN ORGANISATION. (A CASE STUDY OF NIGERIA BEWERIES PLC, ENUGU)

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