THE IMPACT OF LEADERHIP AND ORGANISATIONAL BEHAVIOUR ON EMPLOYEES PRODUCTIVITY (A STUDY OF UBA HEADQUARTER MARINA LAGOS)

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ABSTRACT

The study was designed to investigate the impact of leadership and organization behaviour on employees' productivity. The specifics objectives of the study are: i to examine the relationship between motivation and leadership on the employee productivity, ii to examine the relationship between job satisfaction and leadership on the employee productivity. Hi to examine the relationship between worker empowerment and leadership on the employee productivity, iv to examine the relationship between emotional intelligent and leadership on the employee productivity to examine the relationship between social factor and leadership on the employee productivity. The study adopted cross sectional Survey method and non-experimental research design was also adopted in this study. Simple random sampling technique and purposive sampling technique was adopted in this study; from the conclusion of the findings of the study it was reveal that motivation, job satisfaction, worker empowerment, promotion, and cultural factor are the factors that increase employee productivity in an organization. The research findings revealed that there is relationship between motivation and leadership on employee productivity. It was also found from the research analysis that there is a relationship between job satisfaction and leadership on employee productivity. And final it let us know that there is relationship between cultural factor and leadership on employee productivity.

TABLE OF CONTENTS

Pages

Title Pagesi

Certification ii

Dedicationiii

Acknowledgmentiv

Abstractv

Table of Contentvi

CHAPTER ONE: INTRODUCTION

1.0 Background of the Study1

1.1 History of United Bank of Africa4

1.2 Statement of the Problem5

1.3 Objectives of the Study6

1.4 Research Questions6

1.5 Research Hypotheses7

1.6 Significance of the Study8

1.7 Scope and Delimitation of the Study 8

1.8 Definitions of Key Terms 9

References

CHAPTER TWO: LITERATURE REVIEW

2.1 Theoretical Framework13

2.2 Concept of Leadership17

2.3 Leadership in a Multicultural Setting21

2.4 Leadership Process21

2.5 Types of Leadership Styles and their Implications for

Employee Behaviours in Organizations23

2.6 Job Satisfaction and Leadership26

2.7 Employee Performance and Leadership43

2.8 Employee Empowerment and Perceived Organizational Reputation48

2.9 Technical Skills and Leadership 50

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2.10 Interpersonal Skill and Leadership 50

2.11 Emotional Intelligence and Leadership 51

2.12 Social Intelligence and Leadership 51

2.13 Conceptual Skills and Leadership 52

2.14 Management and leadership 52

2.15 Leadership Styles Employees' behaviour and Performance in Organizations 53

2.16 Effect of Leadership on Employee Productivity 57

References

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Research Design 62

3.2 Restatement of Hypothesis 63

3.3 Population of the Study 65

3.4 Sampling Size 65

3.5 Sample Technique 66

3.6 Instrument of Data Collection 66

3.7 Administration of Research Instrument 66

3.8 Method of Data Analysis 67

3.9 Limitation of the Study 67

References

CHAPTER FOUR: DATA ANALYSIS AND INTERPRETATION

4.1 Section A: Socio Demographic Characteristics of the Respondents 68

4.2 Section B: Restatement of Hypotheses83

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

5.1 Introduction 88

5.2 Summary of findings88

5.3 Conclusion90

5.4 Recommendations 91

Bibliography

Appendix

Questionnaire

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THE IMPACT OF LEADERHIP AND ORGANISATIONAL BEHAVIOUR ON EMPLOYEES PRODUCTIVITY (A STUDY OF UBA HEADQUARTER MARINA LAGOS)

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