ABSTRACT Kenya Medical Supplies Authority performance is undergoing strategic change management in its operations. Some of these changes include automating its systems, creation of a self-sustaining supply model, providing market and demand driven medical supplies, and getting autonomy from ministry of health in relations to procurement of medical supplies, and distribution of medical supplies. Despite the advantages of the changes being implemented, Kenya Medical Supplies Authority perf...
ABSTRACT A company's sales quantities are important in the overall profit of the company due to the possibility of increased revenues from the unit profit margins of every product sold. Therefore, there is need for companies to promote their sales and capture a large market share in order to sustain and grow the profits. The main objective of the study was to determine the effects of promotional activities on the market share of broadcast and pay television industry with a focus on Multichoic...
ABSTRACT Labour productivity is a key measure of efficiency in production process especially those that are labour intensive. An improvement in labour productivity is believed to lead to efficiency thus improving on the overall building performances. The general objective of this Study was to determine the influence of labour productivity underlying factors on the per formance of building projects in Nairobi County. The specific objectives were to find out the influence of cost of labour...
ABSTRACT Most public institutions in many parts of the world have poor financial performance compared to private institutions. The poor financial performance can be attributed to financial management practice. The sound financial management practices require the institutions of strong internal control systems. However, there are limited empirical research findings regarding the relationship between internal control system and financial performance. In public institutions, there have been...
ABSTRACT The modern workforce is made up of age diverse generations of employees with different cultural backgrounds, work styles, work expectations and so on. This often raises conflict and tension. Organizations, therefore, need to be strategic at motivating and retaining these employees, without which they become dissatisfied, unsettled, disengaged and ultimately, may leave. This case investigated the influence of multigenerational employee expectations as the independent variable and rete...
ABSTRACT The advancement in technology in the banking industry has led to the emergence of electronic banking (e-banking), which has revolutionized the way banks provide their services. The application of different technologies in the banking industry has become a competitive strategy employed by commercial banks in Kenya. Consequently, modern banks have decided to adopt and implement e-banking strategies to remain competitive. However, limited knowledge is available regarding the effect of e...
ABSTRACT Project performance is a primary consideration in any project, and different strategies are usually employed to ensure better project performance. Despite the dedicated efforts to improve project performance, gated community residential construction projects still register poor performance. A literature review reveals that many public construction projects, residential construction projects, and road construction projects still register poor performance related to project management...
ABSTRACT The aim of the study was to establish the determinants of sustainability of micro and small enterprises owned by youth in Nairobi City County, Kenya. The study was guided by the following specific objectives: To assess how competitive environment affects sustainability of youth entrepreneurship in micro and small enterprises in Nairobi City County, Kenya; To find out how entrepreneurial skills affect sustainability of youth entrepreneurship in micro and small enterprises in Nairobi C...
ABSTRACT Financial inclusion continues to be a major issue of concern in the developing countries because of high numbers of persons without access to formal and regulated banking services. The government Vision 2030 objective on budgetary administrations was to make a lively and internationally satisfactory monetary area that would advance elevated amounts of funds and financing for the nation's venture needs. The purpose of this study was to investigate the role of mobile transfer of funds...
ABSTRACT A firm‟s performance is a function of how well managers use quality management practices to improve the quality of products and services. In today‟s global environment, organizations are constantly looking for ways to expand and improve their businesses in terms of quality to enhance performance. Quality management practices have been used by manufacturing firms in Kenya to improve on performance. However, customers are still complaining that the quality of manufactured products...
ABSTRACT Lending is the principal business activity for most commercial banks. The loan portfolio is typically the largest asset and the predominate source of revenue. Traditional practices rely too much on trailing indicators of credit quality such as delinquency, nonaccrual, and risk rating trends. Banks have found that these indicators do not provide sufficient lead time for corrective action when there is a systemic increase in risk. At Equity Bank, Nyeri County, management has done all ...
ABSTRACT Tough economic times, stiff competition, globalization, terrorism among other challenges have led several firms to adopt strategies that would enable them to remain competitive in whichever industry they are operating in. The commonly known competitive strategies are the Cost Leadership, Differentiation and Focus. Whatever the choice a company makes to position the firm in the competitive market is dictated by the industry structure (attractiveness) and the environmental forces whi...
Abstract Banks can attract customers on a daily basis. However, they have not been able to retain most of their customers as noted by the high numbers of reduced customers. This study sought to assess the customer relationship strategies applied by commercial banks in Nakuru Town and their impact on customer retention. The objectives of the study were: to assess the electronic banking, personalized selling, media advertisements and social customer relations on their effectiveness in customer...
ABSTRACT This research project aimed at investigating the monetary policy and performance of commercial banks in Kenya. Commercial Banks have on average been posting a continuous decline in their performance over the last decade. The return on asset in 2014 was 4.46% declined to 3.4% in 2015 and 3.1% in 2016 while the return on equity has also been declining from 28.2% in 2014 to 23.8%in 2015 and 20.6% in 2016 forming the basis of the study. The central bank of Kenya is tasked with responsib...
ABSTRACT Banking industry has been competitive in the past years. Kenyan Banks are exploring all strategies to remain competitive in lending and in ensuring that their clients are satisfied. They have diversified their products from lending to offering custodial and insurance services. Lending continuity mainly depends on the reserves or rather bank’s available deposits. As an initiative therefore, Kenyan commercial banks have employed various strategies to mobilize cheap and stable deposi...