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Service Delivery and Customer Satisfaction in Clearing and Forwarding Companies in Uganda Case Study of Lead Logistics Uganda Limited

ABSTRACT The aim of the study was to investigate the relationship between Service delivery and Customer satisfaction and establish marketing strategies needed to attain maximum customer satisfaction at Lead Logistics Uganda Limited. In order to achieve this goal the objectives of the study were to investigate the customer service activities carried out by the Lead Logistics Uganda Limited branch offices in Kampala, Uganda. The company is located at Kitgum house, plot I access road near shell...

: MANAGEMENT OF EMPLOYEE WELFARE WITH EMPHASIS ON INDUSTRIAL ACCIDENT AND SAFETY. A CASE STUDY OF NB PLC NINTH MILE CORNER ENUGU.

1.0INTRODUCTION 1.1BACKGROUND OF THE STUDY The industrial revolution of the mid 18th century significantly changed the world of work by introduction machinery. Work moved away from being predominantly agricultural (based on peasantry and tendal land tenures) to factors labor truly became a commodity as workers received only wages for their efforts The factory system of production needs four categories of inputs: money to finance operation, machines to produce goods and services, men to operat...

Open-Source Self-Replicating 3-D Printer Factory for Small-Business Manufacturing

Additive manufacturing with 3-D printers may be a key technology enabler for entrepreneurs seeking to use disruptive innovations, such as business models utilizing distributed manufacturing. Unlike centralized manufacturing, distributed manufacturing makes the parts and products (the prints) at (or closer to) the source of the demand, cutting out much of the traditional supply chain. Although many expect 3-D printing to take off at the household level and previous work has shown significant r...

Crude oil components

The Crude Oil Quality Group (COQG) is sponsoring this document as an informational tool to be usedby personnel in the petroleum industry. This document is intended to provide basic information on theeffects that certain crude oil contaminants have on refinery operations. COQG’s goal is for thisdocument to provide beneficial material to all parties involved in the crude oil supply chain - from thewellhead, to pipelines, and to the refinery gate.This initial document is intended to be the fir...

Facilitation Strategy And Performance Of Donor Assisted Water Supply And Sanitation Development Projects In Wajir County, Kenya

ABSTRACT Donor assisted water supply and sanitation development projects have been of immense help to the communities living in Wajir County. While these water projects are a top priority for residents, majority are unsustainable, ineffective, inefficient, either broken, damaged, or abandoned due to failures in operation and maintenance, inappropriate technology, or insufficient community interest. As a result, the communities continue to depend on unimproved drinking water sources and unsaf...

Challenges of Water Supply in Urban Ghana: An Assessment of the Coping Strategies in Adentan Municipality

ABSTRACT  In most developing countries, it has been recognized that conventional water utilities have fallen short in providing adequate water services to populations especially to urban residents. The little water produced by these water utilities is not evenly distributed. In Ghana, Adentan Municipality is a typical community that is presently faced with inadequate water supply due to the inability of the Ghana Water Company Limited (GWCL) to supply water to the area. Most households in th...

Mapping of the Sweet Potato Value Chain Linkages between Actors, Processes and Activities in the Value Chain: A Case of “Michembe” and “Matobolwa” Products

Abstract  The objective of the study was to map sweet potato value chain linkages between actors, processes and activities in Tanzania. The study is cross sectional in design.The study was conducted in Shinyanga rural and Mwanza urban districts. The study used individual interviews, focused group discussions; review of relevant practical documents and discussions with key informants. A total of 150 actors in the value chain participated. Data collected was summarized using Statistical Packag...

Developing A Machine Learning Portal For Predicting Sukuma Wiki Prices

Agriculture forms the backbone of Kenya's economy contributing 30% of the country's GDP. However, little is known about the prices, supply and demand of fruits and vegetables. Market price information is a very important agricultural concern which can be enhanced by big data and machine learning techniques like predictive analytics. This research work was based on developing an agricultural commodity price prediction application that uses a machine learning model on appropriate data to facili...

Waste to value: Global perspective on the impact of Entomocomposting on Environmental health, Greenhouse gas Mitigation and soil Bioremediation

Abstract: The innovative use of insects to recycle low-value organic waste into value-added products such as food, feed and other products with a low ecological footprint has attracted rapid attention globally. The insect frass (a combination unconsumed substrate, faeces, and exuviae) contains substantial amounts of nutrients and beneficial microbes that could utilised as fertilizer. We analyse research trends and report on the production, nutrient quality, maturity and hygiene status of ins...

Community Involvement in the Control and Management of HIV/AIDS in the Implementation of National Reproductive Health Plan in Plateau State

ABSTRACT The study examined the community involvement in the control and management of HIV/AIDS in the implementation of national reproductive health plan in Plateau State. Community involvement, control and management constitute the dependent variables. While the demographic characteristics of age, gender, religion, marital status, location, ethnicity, educational qualification and income level constitutes the independent variables. As the information required to achieve this study was alrea...

Mobile Open-Source Solar-Powered 3-D Printers for Distributed Manufacturing in Off-Grid Communities

Manufacturing in areas of the developing world that lack electricity severely restricts the technical sophistication of what is produced. More than a billion people with no access to electricity still have access to some imported higher-technologies; however, these often lack customization and often appropriateness for their community. Open source appropriate technology (OSAT) can over­come this challenge, but one of the key impediments to the more rapid development and distri­bution of OSA...

Data to understand the biotransfer of heavy metals along the soil-plant-edible insect-human food chain in Africa

Abstract: Data on the biotransfer of heavy metals along the soil-plant-edible insect-human food chain collected along a 60km pollution gradient is presented here. These datasets consists of concentrations of eight heavy metals (Arsenic, Cadmium, Copper, Chromium, Iron, Nickel, Lead and Zinc) in the soils, in five host plants species, and in seven edible insect species determined using Atomic Absorption Spectrophotometry (AAS). Datasets for the daily intake of metals and target hazard quotien...

THE ROLE OF INCUBATION PERIOD IN A DISEASE MODEL WITH LOGISTIC AND LINEAR RECRUITMENT RATES

In this research work, we have reviewed and studied two disease models: a disease model with logistic recruitment rate with and without incubation period and a disease model with linear recruitment rate with and without incubation period.  The existence and stability or otherwise of the equilibrium states of the models were studied; also numerical experiments were conducted using a written computer program in MATLAB function ode45; for which table of parameter values were generated using sec...

State of water Supply in Minna metropolis

TABLE OF CONTENTSTittle Page…………………………………………………………………………….iApproval Page ..............................................................................................................ii Dedication......................................................................................................................iii Acknowledgements....................................................................................................... i...

Development of a Resilient 3-D Printer for Humanitarian Crisis Response

Rapid manufacturing using 3-D printing is a potential solution to some of the most pressing issues for humanitarian logistics. In this paper, findings are reported from a study that involved development of a new type of 3-D printer. In particular, a novel 3-D printer that is designed specifically for reliable rapid manufacturing at the sites of humanitarian crises. First, required capabilities are developed with design elements of a humanitarian 3-D printer, which include, (1) fused filament ...


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