ABSTRACT Service quality and customer satisfaction are very important concepts that companies must understand in order to remain competitive in business and hence grow. It is very important for companies to know how to measure these constructs from the consumers’ perspective in order to better understand their needs and hence satisfy them. Service quality is considered very important because it leads to higher customer satisfaction, profitability, reduced cost, customer loyalty and retent...
ABSTRACT The aim of this study was to determine the effect of Angela Reilly Harden linear algebra games as a means of consolidating the learning of linear algebra at SHS form one of Armed Forces and Osei Kyeretwie Senior High School. One hundred and twenty first year students were randomly selected for the study. Sixty students were selected for the control and sixty students for the experimental groups. For both groups, a test was applied as a pretest before the instruction. Both groups we...
ABSTRACT The study sought to investigate the impact, both negative and positive, of the factors that affect female participation in Senior High School education in Ghana. Using a case study method, three Senior High Schools from the Amansie East District of the Ashanti Region were selected for the study. Questionnaires were distributed to tutors, parents and students. Using bar chart and frequency distribution methods, results from the 96 respondents of the study were analysed. The study rev...
ABSTRACT The maj or purpose of the study was to delineate the priority guidance needs of Senior Secondary School students in the Bulsa and Kassena-Nankana Districts of the Upper East Region of Ghana The study adopted the descriptive survey design. The population of the study comprised Form 2 and Form 3 students, teachers and guidance co-ordinators in the eight Senior Secondary Schools in the Bulsa and Kassena-Nankana Districts. Three hundred (300) students were used in the study. The number o...
ABSTRACT The main purpose of the study was to find out the challenges of women in administrative positions. The study was also to find out factors that encourage women to aspire for leadership positions in education. Some of the research questions that guided the study included; What are the main challenges of women in administrative positions in the Adenta Municipality? What effective support services are provided for female administrators of Schools in the Adenta Municipality to enhance the...
ABSTRACT The study examined the relationship between teacher quality and pupils’ performance in RME in basic schools in the Ga-South Municipality. The correlational research design was adopted for the study. Through the use of cluster sampling, multi-stage sampling and proportional allocation of sample size as well as the purposive sampling procedure, 159 basic schools and 532 respondents consisting of 357 pupils and 175 RME teachers were selected to participate in the study respectively. ...
ABSTRACT The purpose of the study was to examine the effectiveness of the committee system in the management of Colleges of Education in the Central Region of Ghana. Descriptive survey design was adopted for the study. A sample of 220 tutors and 43 students was used for the study. The sample was selected through purposive, census and proportional stratified sampling. Data was collected through the use of a researcher-designed questionnaire for both tutors and students. Data was analysed desc...
ABSTRACT The study was conducted to explore the state of community involvement in the provision of basic education in the Mfantsiman Municipality of the Central Region. The research design used for the study was a descriptive survey. A total sample of 260 respondents made up of officers of municipal education directorate, teachers and PTAs/SMCs and Municipal Assembly members were selected for the study. These respondents were drawn from 50 Basic Schools which were randomly selected from the...
ABSTRACT Teachers perceived that they were not engaged in the school decision making process. Some perceived, they were deliberately neglected and sidelined in school decision making. They openly display apathy and noncommitment to teaching and learning in the schools. The purpose of this study was to investigate the opportunities that exist for decision making and the categories of teachers engaged in the decision making process in the second cycle institutions in the Kwaebibirem district ...
ABSTRACT Maternal health literacy has been identified as key predictor of maternal healthcare service utilization. The purpose of this study was to determine the difference in maternal health literacy between women residing in rural and urban areas of the Komenda-Edina-Eguafo-Abrem district. The study employed a cross-section correlational design. Respondents included 448 women of childbearing ages residing in rural and urban areas selected through compact segment sampling. Information on r...
ABSTRACT The general purpose of this study was to find out the perceptions of students and teachers on the state of discipline in Kwanyako Senior Secondary School. Research questions formulated to direct the research focused on the perceptions of discipline, causes and remedies to indiscipline in schools to enlighten students and teachers on the roles they play in order to address the problem of indiscipline in the school. Simple random sampling was used to select 104 students, purposive samp...
ABSTRACT Training and development of staff is one sure way to deal with the recent challenges such as increasing enrollment and use of technology facing Ghanaian universities. Unfortunately, in spite of the cost involved, training programmes do not always result in improved performances. The study therefore aimed at finding out the perception of senior staff on the training and development programmes provided by the University of Cape Coast and whether they actually result in improved perform...
ABSTRACT Ghana, through her I.C.T. for Accelerated Development (ICT4AD) policy, has provided a number of ICT equipments to some schools in order to promote the integration of ICT into the teaching and learning process. This research study sheds light on Historyteachers’ perception and use of ICT tools in Senior High schools, by considering various variables which affect the success of the implementation of these tools. A questionnaire was completed by 67 History teachers who teach in Senio...
ABSTRACT This study examined the influence of child-rearing practices, peer pressure, and gender on sexual adventurism among adolescents in Ghana. The descriptive survey design was adopted for the study. The study covered adolescences in Junior High Schools in Ghana between the ages of 12 and 19 years. A total of 525 adolescents were selected to participate in the study using the multistage sampling approach. The main instrument for data collection was a questionnaire. Data gathered were ana...
ABSTRACT This research focused on the impact of parenting styles on the personal and social development of children at Elmina. The study set out with the objective of finding out how pupils and parents in selected schools at Elmina perceived the types of parenting styles and their impacts on the personal and social development of children. Descriptive research design was used for the study. A sample of 250 pupils and 250 parents were randomly selected. Questionnaires were used to gather data...