ABSTRACT The choice of this topic study: Management/labour Relations and Its Effects on Productivity come up owing to the researcher’s desire to find out the effects relationship of mismanagement labour has on productivity in firms especially its concerns NITEL Plc, Enugu. In order to find out this, questionnaire and personal interviews were used, such factors which should not be neglected like proper communications, the need for motivations allowing workers to participate in decisi...
ABSTRACT This research is aimed at identifying competencies required by secretaries in First Bank Nigeria Plc., Enugu. In carrying out the study, questionnaires were developed and administered on secretaries and their bosses in First Bank Nigeria Plc., Enugu. After the analysis of the data, the following were found, competency required of secretaries include sound judgment, tactfulness, resourcefulness, good communication still and organizing ability. The study also found out that modern...
ABSTRACT This study was carried out to discover the possible implications posed by the office Technologies in Secretarial Education Curriculum in Nigeria Polytechnics. This study was conducted making use of institute of management and technology (I.M.T) Enugu. The instruments used for data collection were questionnaires and documents, while a total of four research questions were also used. The data collected from the respondents was analyzed using percentage method and they were used ...
ABSTRACT It has been observed that the secretarial profession is becoming less popular in recent times. Various schools of thought have trend to offer explanations to this ugly trend. Some attributed it to the nature of this profession, others through that it has to do with the executive who is always bossing the secretary. This course work is therefore aimed at finding out the factors responsible for the advancement of secretaries in business organizations. The researcher made use of ...
ABSTRACT Job design as suggested by Taylor is one of the most important components of scientific management. In its basic format, it assures that jobs should be simplified standardized and specialized for each components of the required work. In general organizations operations aisled this basic job design format by breaking each job down into very small but workable units standardizing the necessary procedures for performing the units, and teaching and motivating workers to perform their jo...
ABSTRACT The field of motivation is a very wide one. However, the researchers set out to see how motivation works in a management set using EMENITE LTD as a case study. The concentration is also on the secretary in order to reduce generalization and focus on a specific management personnel. A general introduction of chapter is presented to relate management to motivation as well as the secretary to management. A literature review is also given to see the direction others related litera...
ABSTRACT The importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill. The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new technological trends is self evialent In addition the motivation of employees who have just been used or promoted is likely high. Though training may...
ABSTRACT The core objective of this study is to identify the effect of modern communication equipment on secretarial performances in some manufacturing firms especially NB Plc-Enugu. This study comprises of fire chapter and each chapter is elaborate and explicit on the subject matter. However, nine research questions were formulated in the study and the researcher made use of percentages to analyse the data collected. The data for this study was gathered through the use of interview ...
ABSTRACT This research study was undertaken to investigate “The effects of the managers leadership style on the secretaries productivity in ANAMMCO. The population consist of all secretaries with ordinary National Diploma (OND) and Higher National Diploma (HND) certificates. The sample consist of 38 secretaries in ANAMMCO and out of which the researcher was able to collect responses from 30 secretaries for analysis. The questionnaire was the instrument used for data collection. The dat...
ABSTRACT This study investigated the role of the secretary in the image making of a business organization with particular reference to Nigeria Breweries Plc Onitsha and our Lady’s Industries Nkpor-Agu Anambra State. In pursuance of this objective, the researcher presented and administered questionnaires to the secretaries of the above named organizations. The theoretical frame work of the study was provided by review of related and relevant literature. Both questionnaires and librar...
ABSTRACT This study found out the importance of Ethics and social responsibility in a business organization, to be precise the NICON Insurance co-operation Enugu state. To make this study successful, questionnaire, interview questions and review of related literature were employed as research tools. Data collected were analyzed, using frequency and percentage method after displaying some on table. The research highlighted the importance of ethics and social responsibility in one organizati...
ABSTRACT This study was undertaken as a result of what appears to be the attitude of some typist and stenographers towards acting as personal secretaries in Amabra State civil service. This occupational schedule for personal secretaries†in Anambra state civil service. It is accepted that some civil service in Anambra state employ some glorified typist who are not qualified for the job of personal secretaries to perform their duties. How ever, it is the purpose of this study to i...
ABSTRACT The major issue in this research work is the role of purchasing in the service industries. Purchasing is very vital in every organization especially in the service industry. The laundry and dry cleaning firms in Nigeria are expected to be purchasing oriented especially in current times when competition is very intensive. This project looked to the role of purchasing in the service industry, with emphasis on the authentic laundry and dry cleaning firm in Enugu. The stud...
ABSTRACT The main focus of this research work is to examine the role of purchasing in multinational companies in the economic development of Nigeria. MNC’s are agent of development in the sense that they constitute the source of capital investment, employment for the people, technological transfer etc. However, many detest their existence because they are agents of exploitation of the people they came to develop. In this regard, the objectives of this work is to ascertain the exte...
ABSTRACT The research work was on a study of how to the role of purchasing function in product development The main objective was to determine whether the strategies used to introduce Cristolyn Cough expectorant in Enugu was effective or not. The researcher also looked at how the product is fairing in the purchasing function . Both primary and secondary data were collected to solve the research problem. The population study comprised the consumer and personnel of Encristo Pharm...