ABSTRACT If communication is adequate in organizations, there will be proper coordination between the staff and the management and hence achieving the organizational goals on the other hand, if communication is on adequate, it hampers the smooth running of the affairs of the business and general a lot of problems. The researcher is aware of the problems posed by inadequate communication and it is in a bid to make detailed study of the effect of these problems and offer solutions for them tha...
ABSTRACT The purpose of carrying out this research was to investigate on the causes of students poor attitude towards the study of secretarial studies in tertiary institutions in Enugu state. In order to obtain the requires data, the researcher use some selected tertiary institutions in Enugu State with a total population of 610 respondents, 400 respondents were used as the sample size while instrument for data collection were questionnaire, text books and personal observation. Three researc...
ABSTRACT For the effective discharge of their duties, professional secretaries must have a mastery of the basic office skills. These skills include Shorthand, typewriting etc. of all these skills, shorthand happens to the most important and most challenging of all. But in secretarial departments of most tertiary institutions, most students believed that secretaries no longer write shorthand in business offices with the invention and installation of such machines e t c. This na...
ABSTRACT This study identified relevant role and performance effectiveness of professional secretaries in selected Government parastatal in Enugu metropolis. The study looked of issues like professional performance, rewards, training and other they experience in the course professional hazardous of their activities. Questionnaires were used in collecting data which were analyzed using percentage formular. The some findings showed that professional secretaries engage themselves in...
ABSTRACT This research work has been carried out to determine the fate of secretaries with regard to increase in technological advancement. The instruments used in gathering data for this study are, the questionnaire, oral interview and observation. The scope of study covered are three selected banks in Umuahia, Abia State. Namely: Union Bank, standard Trust bank and first bank Nigeria Plc. The data were collected from sample secretaries in the above mentioned banks and were analyzed...
ABSTRACT This study was carried out to investigate the effects of modern office automation on the productivity of secretaries in Government parastatals in Enugu State (A case study of UNTH, Enugu). In order to obtain the required information, questionnaires were administered to secretaries in Administration through UNTH, Enugu. Data collected are presented under discussion and findings in chapter four . From the data collected, the researcher was able to identify the effects of automation ...
ABSTRACT This study was centered on the status and impact of the secretary in the labour market. The study was carried out in three organization in Enugu North. The result of the study would assist the management of the various organization in determining the worth of secretary in the business world. In order to carry out the study successfully, certain hypotheses were formulated amongst which were secretaries are in great demand in the labour market compared with those of other professions,...
ABSTRACT Record management is the making use, control and disposition of records, so that the system works efficiently and economically. Business organizations, government ministry, educational institutions and social institutions depend upon records for their existence. There are several problems that stand in the way of achieving an efficient and effective records management in institution of higher learning. In view of this, the researcher decided to identify some of these problems of rec...
ABSTRACT The purpose of this study is the working conditions on the performance of professional secretaries. Amongst all other working conditions, the researcher has deiced to choose leadership styles for this study. In sourcing and collection of data meant for the research work, the researcher used oral interview to professional secretaries. Also, she designed a 30 item questionnaire for the purposes. The questionnaire was collected and analysed using the simple percentage methods. ...
ABSTRACT The aim of this study is to identify the causes of Mass Failure of students in shorthand in the Department of Secretarial studies. I.M.T, Enugu. In souring for the required information, questionnaires were administered to the students of the Department of Secretarial Studies and Business Education in addition to lecturers in these Departments. Information gathered were analyzed in chapter four(4) of this project. Most respondents including lecturers believe that shorthand is ...
ABSTRACT The study is aimed at finding a survey of the factors responsible for students poor performance in shorthand in polytechnics in Enugu. In search of the required information, the researcher administered questionnaires to 100 respondents that made up the population for this study. The information gathered were presented in tables and analyzed using simple percentage. A number of factors were identified to be responsible for mass failure of students in shorthand. They include, Inadequa...
ABSTRACT Many modern business organization has spend huge amount of money to equip their offices with modern equipment. Some of them do so in order to approve the efficiency of their workers and reduce the time spent in doing office jobs. The facts is that, this has brought fear for technologies will soon throw them out of job, this implies that they do not clearly understand the roles this modern equipment have came to play for the secretaries. This study was therefore designed to identify...
ABSTRACT The student’s industrial work experience scheme (SIWES) Relevance to the Department of Secretarial Studies was researched upon. The instruments used was questionnaire and this questionnaire items were used to answer the research questions. The results were collected and analyzed in the chapters that make up this study Journals, Encyclopedia and project works of others scholars were used in the review of literature. Students of the department of secretarial studies of Institu...
ABSTRACT This research work was carried out to examine the influence of communication equipment on the efficiency of the secretary with particular reference to Nigerian Breweries Public limited company NBL/Ama Green Field 9th mile corner Enugu. The theoretical frame work for this study was based on the use of related literature. Both questionnaire, interview, textbooks, dictionary and past project were used in data collection and the researcher made use of all secretaries to the managers o...
ABSTRACT A lot of us after graduating from our schools of higher learning are still ignorant about what it takes to work with people in an organization nor so they posses any knowledge of psychology. Most of the executives, especially the secretaries we are focusing our attention on, can recite a set of rules when asked how to handle a specific situation, but are at a loss when human relations function are relegated to the background, the effect on an organization will be counter productive...