ABSTRACT This is a research work, which examines the improvement of customer service in the Nigerian Banking Industry. A case study of UBA Plc. Agbani Road Enugu. To guide this study the following five research questions and two hypothesis tested were formulated: what are the characteristics of staff and customer of UBA Plc Agbani Road Enugu? To what extent are the human and material resources adequate to achieve effective functionality in UBA Plc? To what extent are the objectives and ...
INTRODUCTION Management has been defined as the process of combining and utilizing organization resource of managerial to accomplish organization objectives. It is also a process entailing responsibility for effective planning and regulation of operation in a enterprise in fulfillment of a given purpose or task. What then do we actually means by interference? Interference according to Websters dictionary is to take and active but unwelcome part in some else’s activity. In this study is...
ABSTRACT The remote cause of the problem that necessitated this study in perhaps, the chronic balance of payment deficit which the country has been experiencing since independent. An attempt to solve the problem through the use of exchange control measure ha not been quite successful rather, it has succeeded in bringing about on over valued naira the foreign exchange market as an implementation strategy of the structural adjustment programme introduced bid, the study seeks to investigate ...
ABSTRACT The market embraces the stock market, an active stock market may be relied upon on a barometer for measuring changes in general economic activities using a stock market index. The stock market is the market for trading in stock and shares, bonds, debentures and other long-term securities. It is also generally referred to as the secondary market where seasoned securities are traded in very much linked to the stock market is a primary market which is responsible for the placement of ...
ABSTRACT This research work is aimed at bringing into light the Development impact of rural banking in Nigeria’s rural area and how it affects the economy in general. For the purpose of orderly presentation of relevant materials, the main body of this work has been divided into five chapters The first chapter which is the introduction consider among other things problems identification/statement of problems, Rational of the study, Significance of the Study, Background of the Study and Defin...
ABSTRACT The main aim of this research work is focused on “Budgeting in Higher Institution of Learning in Nigeria “Federal Polytechnic, Okoh.The project set out to examine the effectiveness and efficiency of budgeting system in order to evaluate the past, present and future performance and trends in Federal polytechnic, Okoh’s system.In this project work, 50 questionnaires were distributed randomly among the staff at the institution. There were 100% responses as records in chapter fou...
INTRODUCTION Background of Study The statement on study auditing standards defined internal control as being not only internal check and internal audit but the whole system of controls, financial or otherwise, establishment by management in order to secure, as far as possible, the accuracy and reliability of the records run the business in an orderly manner and safeguard the company’s assets its objective being the prevention or early detection of fraud and errors. One of the major factor b...
ABSTRACT The banking industry of the Nigerian economy is today passing through what might seem the roughest phase in its history. The wave of insolvency or distress in the sector is very unprecedented comparable only to what happened during the 1st era of bank failure in Nigeria 91953-1957) and the era of free banking (1892-1952) was such that generated under stand able apprehensive among the banking public. Because of the prominent and sensitive role the banking industry plays in the determi...
ABSTRACT This research work was aimed at determining the extent to which the use of man agreement information system will improve customer services in inter-continental bank with much emphasis on the impact of computerization of its operations. A structured questionnaire made up of a little combination of dictatorship and open ended questions was developed and distributed to a total number of 97 employees comprising of both make and female employees of inter-continental bank 5 Okpara Avenue...
INTRODUCTION The amount of the producer’s wealth is a guess depending on price, method, and level of out put and peace of production. Nigeria is an oil-producing nation, and oil occupies a very important position among the nations revenue sources. Its significance in the nations economy cannot be explained solely in terms of barrels produced and sold. Other important variables such as the dynamics of international energy markets the role of organization of petroleum exporting countries (OPE...
INTRODUCTION 1.1BACKGROUND OF THE STUDY The introduction of tax came into Nigeria in 1904 by Lord Lugard. The government has certain functions to perform for the benefits of those it governs. The scope of this function will depend among other thing on the political and economic orientation of members of a particular society at a given point in time. Thus among the traditional function of the government is the provision of collective or public goods that is goods that cannot be divided s...
INTRODUCTION 1.1BACKGROUND OF INFORMATION Agriculture is still most important sector of the country’s economy. It’s role in economic development can be traced back to, at-least to the mid-eighteenth century, and which was central to the early development of the analytical economics by Adam Smith, David Richardo, and Thomas Malthius, typically some 40 to 60 percent of the national income is produced in agriculture and from 50 to 80 percent of the labour force is engaged in agricultural p...
ABSTRACT The role of commercial bank in financing of Agricultural project in Enugu State, is a topic so crucial that interested parties in the work are many. It is very vital considering the role of commercial bank play in financing of agricultural project in Enugu State in sustaining the economy. This creditable role being played by the above bank economy of Enugu State and the position of agriculture in tdhe building of a virtue and a self reliant nation attracted the attention of the res...
ABSTRACT This project is a case study of inventory management functions as it practiced in seven – up Bottling Company PLC Aba. The research is an in – depth study of the situation at the company, in face of the prevailing conditions of non – availability of raw materials, scarcity of funds and general economic uncertainties in the nation. Chapter one gives the background information and operational definition of terms used in the study. And also, the research hypothesis, which wa...
ABSTRACT This project is poised to x= raying the degree of “the role of financial management in a corporate organization”. The main aim of every business is profit maximization. Care must therefore be taken to ensure that available finance for a business is well managed. This role is left in the hands of financial manager. In conducting the research on this topic, the researcher wishes to visit the Enugu office of the NICON insurance corporation NICON PLC and administer questionnaire ...