INTRODUCTION 1.1BACKDGROUND OF STUDY In the history of Nigeria most of the government at one time or the other and also the articulate member of the public have recognized the growing need of urban infrastructual development in Nigeria this can easily be inferred from the alarming rate of urbanization in Nigeria over the past few years and the continued deterioration stats of urban environments and the numerous attendants problems . The background to the settling up of the urba...
ABSTRACT The purpose of every business is customer satisfaction. But, management controlled system makes it impossible for organization to achieve this goal. this project reveals total quality management (TQM) as a sine qua non for organizational effectiveness achieving customer satisfaction. TQM is simply a customer focused performance enhancing tool, that is always striving to do better tomorrow what was done well today: sorting out smaller problem while looking for major ones and paying ...
ABSTRACT The purpose of every business is customer satisfaction. But, management controlled system makes it impossible for organization to achieve this goal. this project reveals total quality management (TQM) as a sine qua non for organizational effectiveness achieving customer satisfaction. TQM is simply a customer focused performance enhancing tool, that is always striving to do better tomorrow what was done well today: sorting out smaller problem while looking for major ones and paying ...
ABSTRACT The project addressed itself with the evaluation of impact of universal banking concept in the financial service delivery of Nigeria with emphasis of first bank of Nigeria Plc. Both primary and secondary data were collected to solve the research problem. The population of study comprised of the personnel of first bank of Nigeria, customers of the bank and officials of the central bank of Nigeria. The research instruments used for data collection were questionnaires and oral intervie...
ABSTRACT This study was on electronic banking and the purpose of carrying out this research was to assess the impact of electronic banking on commercial banks operations. In the review of related literature. I covered such areas as the meaning of electronic banking, origin of electronic banking the meaning of computers, the relevance banking products and its relevance to electronic banking. Finally, I talked on problem and solutions associated with electronic banking. My research design was o...
ABSTRACT This research project attempt to focus on “A survey of the problems of financing small scale industries and possible solutions in some selected industries with in Enugu State the researcher tried to find some testing on the objectives likely to determine if the industries are being managed by trained managers and director who were actually trained on that particular course towards that business they establish. To ascertain the adequacy of funding the small-scale industries. T...
ABSTRACT Transparency and accountability in the rummage of affairs of public and private establishment is one thing that management of difference organizations especially the government owned enterprises and extra ministerial department have been finding difficult to encore in their operations. Even government reform programmes have failed abysmally to address the issue. Public sector business is seen as a conduct pipe to Syphon and embezzle funds by its regulators and operators to the...
INTRODUCTION 1.0BACKGROUND OF STUDY Banking is associated with different kinds of risks. Although some of these risks like liquidity risks and credit risks have been as a result of rules and regulations guiding the industry. Failure is a word, which almost nobody would like to be associated with. Everybody would like to succeed, to grow bigger, to excel rather them to fail. In the immediate past up to the turn of this decade, it was only an issue of debate whether or not bank will fail ...
1.0INTRODUCTION Marketing will continue to play a significant role in services industries. Its contributions in today’s competitive banking environment are impeccable (painless). This has been due to an increasing adopting of marketing skills (techniques) by banks rejected by intense competes from other financial institution. Obviously, due to the nature of banking, marketing cannot be treated in the same way as for example in manufacturing firm, although the practice is the same but the ap...
ABSTRACT This research project was embarks upon to study the problems of revenue government in government owned companies case study of power holding company of Nigeria (PHCN) Enugu district the meaning of revenue was briefly reviewed. The sources of revenue generation and problems of revenue generation in some of the government owned companies via, NITEL, NIPOST, Nigeria stock exchange and other were light lighted. The research was able to study other sauces of government revenue like taxe...
INTRODUCTION This topic titled the product development in Nigeria commercial bank. Today commercial bank and banks in general are faced with a lot of competition and problem in the banking sector/ market so commercial bank and banks in general don’t wait for customers but they look for customers because of the competition in the filled. To days business is dynamic in nature and the only business that is dynamic is banking is banking business. Due to the nature of business in today’s s...
ABSTRACT The purpose of this study was to find out the impact of pricing in marketing of beverages in Enugu state using Cadbury Nig Plc Enugu as a case study. This management of Cadbury Nig Plc Enugu ethically examined how pricing can create an impact on the marketing of beverage in the country particularly at Enugu. This is in the view of making some useful recommendation on the improvement of their pricing. The questionnaires was structured on two sections. Section one is related to per...
ABSTRACT The aim of this study was to find out the role of the national directorate of employment in financing micro-business enterprise in Enugu metropolis. Micro business enterprise seems to be growing stealing in Nigeria and Enugu state in particular. The growth of micro business enterprise has been identified as one of the tools that can be used by the national directorate of employment on tackling unemployment problems in Nigeria. Four research questions were asked and answered to ascer...
INTRODUCTION Banks are the most regulated of all business in Nigeria. This is because of the nature of banking itself and its centrality to the effective functioning of the economic system. The importance and centrality of the banking system in the development of an economy is obvious and beyond dispute. It plays some roles which include financial intermediation provision of an efficient payment system and facilitating the implementation of monetary policy On intermediation the bankin...
Abstract One of the main ways organizations invest in the work force for greater returns today and even future is through the training and development of their employee. Training like sharpening of an existing skill inorder to reflect the trends in technology and other social cultural environment of any organization. Productivity is the goal of today’s competitive business world and training can be a springing board to enhance productivity. The major objectives of training and develop...