Private healthcare system in Kenya have grown tremendously over the last two decades due to various reasons, among them lack of adequate and quality public healthcare services and introduction of user fees. This study therefore aimed at empirically examining the determinants that have influenced consumers’ choice for private health service providers in Nakuru County. In achieving this broad objective the study sought to examine the extent to which customer demographics, hospital accessibili...
Following the adoption of the new constitution by the Kenyan Government in the year 2010, the Judiciary undertook a transformation process which was necessitated by the demand by the people of Kenya though the constitution. Kenya’s Judiciary has therefore embarked on massive transformation initiative which includes decentralization of power, structural changes, adopting ICT as an enabler of justice, redefined individual roles, better communication channels and change in leadership who hav...
The purpose of this study was to examine generation Y motivators (work relation, work life balance and technology support) and how they affect their organizational commitment. The objectives guiding the study were; to assess the effect of workplace relationship on commitment of generation Y employees, to examine the effect of work life balance on commitment of generation Y employees and to analyze the effect of technology support on commitment of generation Y employees. A cross-sectional surv...
Across the globe, studies have shown that the number of projects that are considered challenged or failed is significantly higher than those deemed successful. Further, in an ever intensively competitive market due to digital disruption, organizations are keen to implement projects successfully to avoid wastage of limited capital. The purpose of this study was to establish the influence of project management maturity on project implementation in the large peer group financial institutions in ...
The purpose of this study was to investigate the effects of micro-finance funding on the performance of small and medium enterprises within Nakuru town. More specifically, the study sought to analyze the effect of MFI’s cost of credit on the performance of SMEs, to determine the effect of non-repayment of MFI’s loans on the performance of SMEs and to evaluate the effect of trainings offered by MFIs on SMEs’ performance in Nakuru town. The population of the study was 84 SME’s owners an...
The widespread use of mobile phones, the various information access it provides to its users, and the vast presence and significant impact of mobile phone on users’ daily life make mobile phones important devices to study. The research focused on the determinants of choice of mobile phone brand among university students in Kenya. The specific objectives of the study were to find out the effect of price variation, social factors, product features, perceived product image, media influence and...
Most organizational valuable information exists in the form of documents, be it correspondence, memos, policy documents, contractual agreements and reports. Crucial business processes are not only based on but also driven to a great extent by document flows. The purpose of this study was to determine how organizational, technological and human resource factors could affect the adoption levels of Electronic Document Management Systems in Kenya based on the promise of productivity and performan...
Balance Score Card (BSC) is multi-dimensional performance management able to measure both fiscal and non-fiscal indicators for the purposes of improving firms‟ performance. Balance Score Cardhas been used by firms to align their activities to strategic outcomes. The study assessed application of the Balance Score card Strategy on performance of public secondary schools in Nakuru County, Kenya. The study analyzed the effect of; stakeholders involvement (customer focused strategy), process im...
With the advent of devolution in Kenya, it is possible that most of the conflict in the public sector organizations today stem from the restructuring of government. Many County governments are yet to resolve some teething problems on many fronts which threaten to impede their functions and slow down the devolution process considerably. Some of these problems can be resolved through strategic leadership. However, studies on strategic leadership and organizational behavior have not linked strat...
Semi-autonomous government agencies within the state department of energy are critical to the taxpayer and the government for efficiency in public service delivery. Diverse studies have examined the role of internal audit on the organizational performance but do not link internal audit to organizational performance within semiautonomous state agencies in Energy department. This study sought to fill this gap by targeting semi-autonomous agencies in the State Department of Energy in Nakuru Coun...
The performance of small and medium enterprises (SMEs) is considered one of the driving forces for developing countries like Kenya, where the economy has benefitted greatly from the contribution of SMEs. The traditional mode of delivering products and services by SMEs to the consumers is through a single distribution channel and that is physical SMEs branches. The aim of this study was to identify whether there is any role played by MFIs services on the achievement of strategic objectives of ...
The banking system plays a crucial role for any economy and any form of disruption in its functioning would have negative effects on the whole economy. It is therefore important to know the factors that influence the performance of the banking sector since identifying these determinants of bank performance is an important predictor of unstable economic conditions that would have negative effects on the banking sector. The objectives of this study were to examine the effects of stock market vo...
The hotel and tourism industry contributes a significant proportion of country employment and earnings in developing economies. In Kenya the hotel and Tourism sector contributes 14% of the Gross Domestic Product. Nakuru Town is one of the major tourist destinations in Kenya, however, security threats and decline in the number of tourists visiting the country, increased options, new innovations, and presence of substitute products has changed the competitive landscape. However, there is little...
This study analyses the relationship between corporate social responsibility and brand equity of Universities in Kenya. Many corporations seem to engage in socially responsible behavior as part of their normal business operations. The socially responsible activities include positive actions towards economic, social and environmental concerns of the society in which the firm operates. Corporate social responsibility (CSR) integrates these concerns into the corporate strategy and operations in ...
Football is an “industry” and clubs “businesses” characterized by competition for resources. The opportunities presented by expanding markets and the challenges of an environment characterized by increasing competition require that clubs successfully position themselves to build sustainable, competitive advantage. The main aim of the study was to analyze the effects of corporate governance on performance of soccer management in Kenya Premier League. Particularly the study analyzed; th...