ABSTRACT Research has proven that financial literacy improves the knowledge, attitude towards and uptake of financial products and services. It is in this context that this research assessed the level of financial literacy amongst commercial bank clients in Zimbabwe. Moreover, given the failure in the past by the Zimbabwean banking sector to perform its role effectively due to issues such as bank failures, operational failures and the provision of expensive inappropriate products, the resear...
Abstract The researcher was motivated by the way school heads administered inclusive education in primary schools. As a specialist teacher, the researcher had noted with concern how school heads administered inclusive education in various schools she had taught in. This compelled the researcher to come up with the topic: “Challenges faced by school heads in the administration of inclusive education in primary schools in the Southern Stars Cluster of Bulawayo Central District”. The study...
Abstract The study sought to evaluate the impact of periodically engaging forensic auditors to verify related party transactions in Zimbabwean banks, focusing on financial institutions listed on the ZSE. The study was motivated by the prevalence of bank failures that have been experienced in Zimbabwe between 2009 and 2013, where two banks were placed under curatorship whilst three were closed. The objectives of the study were to examine the nature and extent of related party lending frauds a...
ABSTRACT This study sought to investigate the effect of consumer ethnocentrism tendencies towards imports and local products in the food manufacturing industry in Zimbabwe. The research was guided by the following objectives namely: to determine the impact of demographic characteristics on cognition and affect, to examine the influence of product attributes on cognition and affect, to measure Zimbabwean ethnocentric tendencies and to investigate how the local food manufacturing industry can ...
ABSTRACT The researcher sought to study the impact of poor classroom acoustics on student’s attention and lecturer’s teaching ability on Midlands State University. The research made use of various related researches and literature in order to appreciate the thoughts of the scholar who have targeted this area of study. The researcher also made use of two theories of attention in attempt to further his research. The researcher used a quantitative approach to research on this topic.The rese...
Abstract The research sought to analyze the importance of private-brand products in improving company performance, a case of Tynserv Distributors (Bonita brand). The research study was carried during the period of June to September 2016. The objective of the study is to review how customers perceive the Bonita brand, the impact of sales promotion on sales of Bonita brand products as well as the impact of store image on influencing customer’s purchase decision. Literature was reviewed from ...
ABSTRACT The research seeks to bring out the psycho-social challenges that are faced by children living in the streets of Mutare. The study was anchored on the notion that children living in the streets are human beings that should enjoy their lives just like any other children. However, in Zimbabwe and other countries this is not the case as some of them are facing various psycho-social challenges such as lack of shelter, poor sanitation, substance abuse, depression, discrimination and ment...
ABSTRACT The research aimed at assessing the impact of budgeting process on service delivery in local authorities in Zimbabwe. Special attention was on City Council as a case study for the research, targeting year 2015 and 2016. The research objectives were centered on reviewing the budget process, assess the impact of result based budgeting on service delivery, identifying the challenges in the budget process and establish if poor service delivery can be traced to poor budgeting. The resear...
ABSTRACT The Zimbabwean economy is in a transition from multinational conglomerates dominated economy into a locally owned entrepreneurial system. However although fairly new, local entrepreneurship now owns the gateway to Zimbabwean competitiveness in the global market hence this study sought to assess its competitiveness going into the future. The research sought to analyses the competitiveness of local entrepreneur’s products as compared to international products brought by internationa...
Abstract Pine bark is locally available in Zimbabwe and is widely in vegetable seedling production. However, it lacks essential nutrients for seedling growth. Goat manure was used to supplement nutrients when pine bark is used as growing media. The main object of the study was to determine the effect of pine bark amended with goat manure on tomato seedling emergence and seedling quality parameter which were stem diameter and stem length. The study was carried out at the Tobacco Research Boar...
ABSTRACT The majority of the Zimbabwean Industries were in the collapsing realm as indicated by a decline in the aggregate demand leading to the loss of market share. This unwelcome relapse has caused companies to defy the odds such as Tanganda by resorting to market share strategies in order to insulate itself. Faced with this situation prompted the researcher to carry out research on the relationship between market share and corporate performance for firms in the tea industry: Case of Tang...
ABSTRACT This study sought to investigate the causes of social security contribution evasion in Zimbabwe. In this study 228 social security contributors were used. The researcher used questionnaires as research instruments. The study showed that the main causes of social security contribution evasion in Zimbabwe are the negative macroeconomic fundamentals, planned behaviour and poor compliance culture. The study revealed that Economic deterrents do not influence the social security contribut...
Abstract The purpose of this study was to assess the effectiveness of customer service strategies engaged by First Mutual Life Assurance Company. The objectives being: to find out the effects that training employees on customer service have on customer loyalty; to identify if employee emotional intelligence results in customer loyalty; and lastly, to establish the effects of customer follow-up on customer loyalty. Studies on other customer service management strategies in the past decade, ha...
ABSTRACT The research attempts to explore Corporate Social Responsibility (CSR) practices particularly in the context of rural development. The main objective was to explore, the extent to which the mining sector in Zimbabwe promotes socio-economic development through CSR employed by Unki Mines in Shurugwi rural. The study established the effectiveness of CSR strategies in rural socio-economic development and recommended approaches to make Unki mines CSR strategies effective for rural socio...
ABSTRACT The study sought to analyse the sales promotional activities as key fundamentals in the improvement of BIMCOs’ performance. The objectives of the study were to: identify the sales promotional activities being used by BIMCO, to determine the impact of sales promotional activities on sales turnover, to determine the impact of sales promotional activities on market share, to determine the impact of sales promotional activities on customer retention, to establish weaknesses of the cur...